Job description:
Assistant Manager
We are currently seeking an Assistant Team Leader who can execute on all of European Wax Center's policies and procedures while upholding performance standards. The Assistant Team Leader will lead by example and achieve individual KPI's to exceed and uphold profitability. This position is excellent for those looking for growth opportunities! You'll earn hourly pay with the ability to earn uncapped commission.
Unlock your earning potential! This role offers a competitive commission structure, allowing top performers to earn well beyond their base pay.
About the Role:
The Assistant Team Leader is responsible for working along with the Center Sales Leader to ensure every guest has an exceptionable experience while driving the center's
KPI metrics. Our Core Purpose is to help people feel more confident about themselves.
Requirements:
2-5 years of retail/sales experience (required)
Proven success as an effective sales leader
Exceptional customer service and social skills including the ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations
The Role:
Responsible for action planning and coaching Front Desk Associates to achieve a center sales goal, in collaboration with the CSL
Drive center and individual metrics through effective trained processes
Infuse the team with a passion for creating outstanding customer experiences
Foster a positive work environment that encourages ideas with the Center Manager
Create visual tracking and analytical reports
Assist in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service
Ability to work a flexible schedule including days/evenings/weekends
Is self-motivated and a go-getter. Is accountable, punctual, organized, and reflects the Brand and leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others.
Understands, believes in and upholds EWC Core Values
Benefits:
- Hourly + uncapped commission structure
- Discounts on all waxing + products
- Health, Dental, Vision benefits for full time associates
- 401(k)
- Paid Time Off
- Availability
- Open and Flexible
- Must be available for morning, night, and weekend shifts and on call for emergencies
Job Type: Full-time
Expected hours: 30 per week
Work schedule
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay
- Commission pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Employee discount