| Location | Arlington, TX |
Experienced Assistant Manager - Bardin Oaks Apartments
LUMA Residential - Bardin Oaks Apartments
4624 Windstone Dr., Arlington, TX 76018
220 Apartment Homes
Starting Pay: $23.00 per hour
Take the Next Step in Your Property Management Career with LUMA Residential!
Are you an experienced multifamily Assistant Manager who takes pride in keeping operations organized, managing resident accounts, and delivering exceptional customer service?
LUMA Residential is seeking a dependable, detail-oriented, and experienced Assistant Manager to join our team at Bardin Oaks Apartments, a 220-home apartment community in Arlington, Texas.
We're looking for someone who understands that a successful Assistant Manager does more than collect rent. This role requires strong accounting skills, attention to detail, excellent resident relations, and the ability to support the Property Manager in keeping the community running smoothly.
Previous onsite multifamily Assistant Manager experience is required.
If you're organized, confident in your abilities, and ready to make a meaningful impact, we'd love to meet you!
What You'll Do
As an Assistant Manager, you'll bring the LUMA Playbook to life while supporting the financial, operational, and customer service success of Bardin Oaks.
Manage Collections & Resident Accounts
Take an active role in rent collection and delinquency management
Monitor resident balances and follow up on past-due accounts
Maintain accurate resident ledgers and financial records
Process payments, deposits, and account adjustments accurately
Assist with monthly reporting, financial reconciliations, and month-end closing
Follow established policies and procedures for collections and account management
Communicate professionally and consistently with residents regarding account balances and payment expectations
Support Daily Property Operations
Partner with the Property Manager to ensure smooth day-to-day community operations
Assist with leasing, renewals, move-ins, and move-outs
Maintain accurate resident files and property management records
Assist with notices, lease documentation, and compliance requirements
Monitor daily activities and help identify opportunities for improvement
Step in to support the community when the Property Manager is unavailable
Maintain confidentiality and professionalism when handling sensitive information
Deliver Exceptional Resident Service
Build positive relationships with residents and prospective residents
Address resident questions and concerns promptly and professionally
Handle difficult conversations with confidence, patience, and professionalism
Follow through on commitments and help resolve issues effectively
Support resident retention efforts and community initiatives
Help create a welcoming environment where residents feel valued and respected
Support Leasing & Community Performance
Assist the leasing team in achieving occupancy and retention goals
Support prospect follow-up, leasing activity, and resident renewals
Maintain awareness of community availability, pricing, and leasing goals
Assist with outreach marketing and resident events
Work collaboratively with the onsite team to support the overall success of the community
Who We're Looking For
We're looking for an experienced Assistant Manager who already understands multifamily property operations and can confidently handle the financial and administrative responsibilities of the position.
Required Qualifications
Previous onsite multifamily Assistant Manager experience - REQUIRED
Strong experience with rent collection and delinquency management
Working knowledge of resident ledgers, deposits, and property accounting
Experience with lease administration and resident account management
Strong organizational skills and attention to detail
Excellent customer service and communication skills
Ability to handle challenging resident situations professionally
Strong problem-solving skills and sound judgment
Ability to prioritize responsibilities and meet deadlines
Dependable, accountable, and comfortable working independently
Ability to work Saturdays as required
Valid driver's license
Reliable vehicle with active automobile liability insurance in your name
Preferred Qualifications
Experience with Yardi property management software
Experience with CRM systems and multifamily leasing technology
Experience with EliseAI
Bilingual English/Spanish communication skills
Experience supporting financial operations at a multifamily community
Why You'll Love LUMA Residential
At LUMA Residential, we believe exceptional communities begin with exceptional people.
We're committed to providing our team members with the support, training, and opportunities they need to build rewarding careers.
Career Growth & Advancement
We believe in promoting from within and helping our team members reach their professional goals.
For an experienced Assistant Manager, this is an opportunity to continue developing your leadership and operational skills while preparing for future growth in property management.
Benefits Designed to Support You
LUMA Residential offers a comprehensive benefits package, including:
Medical, dental, and vision insurance
401(k) with company match
Paid vacation, holidays, and sick time
Employee Assistance Program
Training and professional development
Employee rent discount
Employee recognition programs
Career advancement opportunities
The LUMA Playbook
The LUMA Playbook guides everything we do - how we serve our residents, support our teammates, and care for our communities.
We believe in accountability, integrity, teamwork, and creating exceptional experiences for the people who call our communities home.
As an Assistant Manager at Bardin Oaks, you'll play an important role in bringing those values to life through strong financial management, exceptional service, and consistent follow-through.
Ready to Make an Impact at Bardin Oaks?
If you're an experienced multifamily Assistant Manager who enjoys managing property operations, maintaining accurate financial records, and supporting a successful onsite team, we'd love to hear from you!
Join LUMA Residential at Bardin Oaks Apartments and bring your experience, organization, and commitment to excellence to a team where your contributions matter.
Starting Pay: $23.00 per hour
Apply today and continue building your future with LUMA Residential!