Join the Zaxby's Team!
Great Food. Great People. Great Opportunities.
Hungry for a Great Career?
At Zaxby's, we're more than just a place to enjoy great food. We're a place where guests can relax, connect with friends, and enjoy a welcoming atmosphere. For our team members, we're a family built on teamwork, dedication, and a shared commitment to excellence.
We're looking for motivated, energetic, and dependable restaurant leaders who thrive in a fast-paced environment and enjoy making a difference.
If you're hardworking, outgoing, passionate about people, and willing to go above and beyond, we'd love to have you on our team!
Position: Restaurant Management
Position Overview
As a member of the Zaxby's management team, you'll play an important role in leading daily restaurant operations, supporting team members, and ensuring every guest receives outstanding service.
The ideal candidate is a strong team player who leads by example, communicates effectively, and takes pride in maintaining high standards for food quality, guest satisfaction, and operational performance.
Scheduling Requirements
- Flexible availability is required, including nights and weekends.
- Previous restaurant experience is preferred.
Key Responsibilities
Leadership & Team Development
- Lead, supervise, and support team members, including cashiers and cooks, throughout each shift.
- Coach, motivate, and develop employees to encourage strong performance and teamwork.
- Assist with hiring, training, and scheduling staff to maintain excellent guest service while managing labor expenses.
- Ensure team members complete required training, including the Zaxby's Front of House Development Plan and hands-on station training.
- Foster a positive, supportive workplace focused on accountability, teamwork, and professional growth.
Guest Experience & Service
- Deliver friendly, enthusiastic, and attentive service to every guest.
- Ensure guests are promptly welcomed upon arrival and thanked as they leave.
- Maintain knowledge of current promotions and menu offerings.
- Assist guests by answering questions, explaining menu items, and recommending additional products.
- Represent the Zaxby's brand with professionalism, enthusiasm, and a guest-focused attitude.
- Ensure orders are accurately entered, prepared, packaged, and presented.
- Support front-of-house operations, including point-of-sale transactions, payment processing, and cash register operation.
Restaurant Operations & Financial Management
- Oversee daily restaurant operations to ensure efficiency, quality, and consistency.
- Manage inventory and monitor food costs to support profitability.
- Ensure daily, weekly, monthly, and quarterly operational tasks and checklists are completed accurately.
- Maintain appropriate staffing levels while controlling labor expenses.
- Verify that cash drawers, safes, and credit card transactions are accurately balanced and documented.
- Oversee cash handling procedures, including counting tills, verifying payments, and recording totals.
- Help the restaurant meet or exceed established operating budgets and performance goals.
- Ensure all products meet Zaxby's quality and food safety standards.
Cleanliness, Safety & Quality
- Maintain a clean, safe, organized, and welcoming restaurant environment.
- Oversee cleanliness of the dining room, service counters, restrooms, workstations, and building exterior.
- Ensure paper goods, condiments, serving supplies, and beverages are properly stocked.
- Monitor restaurant equipment and communicate maintenance needs promptly.
- Promote a culture of quality, safety, and operational excellence.
- Perform additional responsibilities as assigned.
Job Qualifications
To be considered for this position, candidates must meet the following requirements:
- Must be at least 16 years of age.
- Ability to work a minimum of 9 hours per week.
- Flexible availability, including nights and weekends.
- Previous restaurant experience preferred.
- Strong communication, leadership, and organizational skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Dependable, motivated, and committed to delivering exceptional guest service.
- Willingness to take initiative and support the team wherever needed.
Team Member Benefits & Perks
At Zaxby's, we value our team members and recognize the important role they play in our success.
- Free Meals While Working: Enjoy complimentary meals during your shift.
- 50% Off-Duty Meal Discount: Save on meals when you're off the clock.
- Flexible Scheduling: Scheduling options to help accommodate your availability.
- Team Member Recognition Program: Recognition for outstanding contributions and performance.
- Employee Referral Bonus: Earn rewards for helping us grow our team.
- Supportive Team Environment: Be part of a workplace that values teamwork, leadership, and a positive attitude.
Ready to Take the Next Step?
If you're passionate about leading others, providing excellent guest service, and being part of a team that takes pride in its work, we want to hear from you!
Apply today and start building your future with Zaxby's!
- Great food starts with great people — and great teams start with great leaders.
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Employee discount