Company Description
We are MBR Management (a locally owned Franchise of Dominos) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
We are seeking a professional and organized Assistant Manager to join our team at our St. Louis location on Gravois Road. In this role, you will play a key part in driving operational excellence and supporting our management team. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to fostering a positive work environment. You will be responsible for overseeing daily operations, managing staff performance, and ensuring our customers receive outstanding service.
- Supervise and support team members, providing guidance, coaching, and performance feedback to drive engagement and productivity
- Manage daily operational activities, including scheduling, inventory management, and resource allocation
- Monitor staff performance against established metrics and conduct regular performance reviews
- Train and onboard new team members, ensuring they understand company policies, procedures, and service standards
- Address customer concerns and resolve conflicts in a professional and timely manner
- Maintain accurate records, reports, and documentation related to operations and staff management
- Assist in the development and implementation of operational procedures and best practices
- Communicate effectively with senior management regarding team performance, challenges, and opportunities for improvement
- Ensure compliance with company policies, safety regulations, and local requirements
- Contribute to a positive workplace culture that promotes teamwork, respect, and continuous improvement
Qualifications
- 2+ years of experience in a supervisory or management role within a retail, hospitality, food service, or operations environment
- Proven ability to lead, motivate, and develop team members effectively
- Strong organizational and time management skills with the ability to prioritize multiple tasks
- Excellent communication and interpersonal skills with the ability to interact professionally with all levels of staff and customers
- Demonstrated problem-solving abilities and sound decision-making skills
- Proficiency in using point-of-sale (POS) systems and other relevant operational software
- Ability to analyze performance data and identify areas for improvement
- Customer service excellence with a focus on delivering exceptional experiences
- Conflict resolution and mediation skills
- Flexibility to work varied shifts, including evenings, weekends, and holidays as needed
- Preferred: Experience with staff training and development programs
- Preferred: Knowledge of inventory management and cost control practices
Additional Information
BENEFITS:
- Flexible scheduling -- full & part-time positions available
- Competitive wages
- Paid mileage
- Employee discount on all food items
- Advancement opportunities
- Paid training program
- Opportunity to become a Domino's Franchisee!