The Assistant Location Manager at Factory Motor Parts plays a crucial role in ensuring the efficient operation of our distribution center. This position provides support to the Location Manager and assists in managing day-to-day activities, maintaining inventory accuracy, and overseeing a team of warehouse personnel. The successful candidate will have a passion for the automotive industry, strong leadership skills, and a commitment to delivering top-notch customer service.
Job Responsibilities:
Inventory Management:
- Assist in managing inventory levels, including ordering, receiving, and maintaining accurate stock records.
- Conduct regular inventory audits to identify discrepancies and implement corrective measures.
Customer Service:
- Provide exceptional customer service to automotive professionals by assisting with product inquiries, orders, and deliveries.
- Resolve customer issues and complaints promptly and professionally.
Team Leadership:
- Collaborate with the Location Manager to lead and motivate a team of warehouse associates, ensuring productivity and adherence to safety protocols.
- Assist in staff scheduling, training, and performance evaluations.
Operational Efficiency:
- Work closely with the Location Manager to optimize workflow processes, improve efficiency, and reduce operational costs.
- Monitor and report on key performance indicators (KPIs) related to warehouse operations.
Safety Compliance:
- Promote a culture of safety within the distribution center, ensuring that all team members follow safety protocols and guidelines.
- Assist in conducting safety training and inspections.
Quality Assurance:
- Assist in maintaining the quality and accuracy of automotive parts and accessories, ensuring that products meet industry standards.
Documentation and Reporting:
- Maintain accurate records related to inventory, shipments, and other operational activities.
- Generate reports as needed for management and corporate headquarters.
Qualifications:
- High school diploma or equivalent (Bachelors degree in a related field is a plus).
- Previous experience in a warehouse or distribution center environment is preferred.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Proficiency in using computer systems and inventory management software.
- Knowledge of automotive parts and accessories is a plus.
- Ability to lift and move heavy objects (up to 75 lbs) and work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Valid drivers license and a clean driving record.
We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.