Assistant II, Laboratory

Kaiser Permanente

Alpharetta, GA

JOB DETAILS
SALARY
$21.27–$26.94 Per Hour
SKILLS
Campaigns, Cerner, Coagulation, Communication Skills, Cookies, Customer Relations, Customer Support/Service, Emergency Procedures, Epic Systems, Equipment Maintenance/Repair, Establish Priorities, Facebook, Fax Machines, Follow Through, HIPAA (Health Insurance Portability and Accountability Act), Identify Issues, Laboratory, Laboratory Management, Laboratory Systems, Leadership, LinkedIn, Medical Assistance, Medical Office, Newsletter, Nursing, Nursing Management, Organizational Skills, Patient Education, Phlebotomy, Problem Solving Skills, Sample/Specimen Processing, Specimen Collection, Specimens/Samples, Staff Training, Team Player, Training Program, YouTube
LOCATION
Alpharetta, GA
POSTED
30+ days ago

Assistant II, Laboratory at Kaiser Permanente

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campaign-Day hours_per_week-40 industry-GTC|UFCW|Local-1996 job_level-Individual-Contributor job_status-Regular job_type-Standard salary_relocation-Full-time travel-Yes,-25-%-of-the-Time custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1417914 custom_fields.Shift-Day custom_fields.Field1-Laboratory custom_fields.Field2-Mon,-Tue,-Wed,-Thu,-Fri,-Sat,-Sun custom_fields.Reindex-2 custom_fields.Facility-Alpharetta-Medical-Offices custom_fields.MHSTheme-No custom_fields.PayBasis-Hourly custom_fields.PayRange-$21.27---$26.94-/-hour custom_fields.Department-Alpharetta-Medical-Offices---Pathology-General---2808 custom_fields.jobtitleLI-Assistant-II,-Laboratory---1417914 custom_fields.leadership-no custom_fields.CFSalaryLow-21.27 custom_fields.HawaiiTheme-Laboratory custom_fields.JobSchedule-Full-time custom_fields.PostAddress-Georgia,Alpharetta,Alpharetta-Medical-Offices custom_fields.ShiftFilter-Day custom_fields.customtheme-Laboratory custom_fields.CFSalaryHigh-26.94 custom_fields.LocationName-Georgia custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-Georgia custom_fields.employeegroup-GTC|UFCW|Local-1996 custom_fields.WorkerLocation-Onsite custom_fields.employeestatus-Regular custom_fields.WorkingHoursEnd-06:30-PM custom_fields.JobScheduleField-Full-time custom_fields.WorkingHoursStart-09:30-AM custom_fields.PrefQualification1-

  • Basic-Qualifications:
  • -Experience
  • Minimum-two-(2)-years-of-experience-as-a-Laboratory-Assistant.
  • Education
  • High-School-Diploma-or-General-Education-Development-(GED)-required.
  • License,-Certification,-Registration
  • Basic-Life-Support-required-at-hire
  • Additional-Requirements:
  • Must-demonstrate-good-customer-service-skills.
  • Must-be-able-to-work-independently.
  • Must-have-a-history-of-punctuality.
  • Must-have-a-history-of-good-attendance.
  • Preferred-Qualifications:
  • Minimum-one-(1)-year-of-customer-service-experience.
  • Completion-of-a-phlebotomy-training-program.

custom_fields.LocationDescription-Georgia,Alpharetta,Alpharetta-Medical-Offices custom_fields.NurseResidencyTheme-Laboratory custom_fields.VisionServicesTheme-Laboratory custom_fields.ExternalReferenceCode-1417914 custom_fields.InternalReferralTheme-Laboratory custom_fields.PhysicianAssistantTheme-Laboratory custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Laboratory

Laboratory

Working in our advanced facilities, you'll help deliver quick and accurate diagnoses while ensuring an exceptional patient experience.

custom_fields.customtheme-Laboratory

Assistant II, Laboratory

Primary Location Alpharetta, Georgia Facility Name Alpharetta Medical Offices Schedule Full-time Shift Day Salary $21.27 - $26.94 / hour

Job Number 1417914 Date Posted 05/11/2026

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Job Summary:

A Laboratory Assistant II is responsible for the proper collection and processing of laboratory specimens under the direction of the Laboratory Manager, Assistant Manager, Laboratory Supervisor, Assistant Supervisor, Medical Technologist II, Medical Technologist/Technician and/or Lead Lab Assistant. He/she is expected to be proficient in the use of the laboratory information system and KPHC/EPIC to manage test pending lists/test reports (i.e., filing, distributing, faxing) and to maintain supplies associated with laboratory functions. Must demonstrate excellent customer service skills, teamwork, professionalism, good judgment, critical thinking, and organizational skills. Works independently as the only laboratory staff onsite at assigned facility.

Essential Responsibilities:

  • Serves as the onsite laboratory liaison for the facility: working lab independently. Record temperatures, troubleshooting when out of range, recording action. Equipment maintenance. Assists with training new lab employees and nursing staff.
  • Collect laboratory specimens: Perform venipuncture proficiently on all age groups. Escort members for urine specimen collection to the rest room and explain collection procedure. Follow department policies/procedures for specimen collection, including Standard Precautions. Maintain a professional demeanor/appearance per regional policy while collecting specimens. Research and collect appropriate specimen for the test requested. Address members properly, collecting specimens efficiently with compassion. Clearly explain, ensure understanding of collection/storage instructions for patient take home tests. Promptly respond to requests for venipunctures to be performed in areas outside of the lab. Be familiar with emergency codes and be able to execute appropriate emergency procedures. Protect PHI per HIPAA, including shred or properly dispose of all unused labels. Keep work area/ phlebotomy room clean/stocked with in date supplies, complete checklist.
  • Deliver great customer service: Show care and respect for members at all times, resolving issues or finding someone who can. Establish and maintain effective relationships with internal and external customers. Prioritize work to meet member/customer needs, e.g., update members of any delay or extended wait time, and verify check-in/walk-in for lab. Consistently displays good communication skills.
  • Greet members promptly using good customer service skills (make eye contact, smile). Exhibit competency in Cerner, the laboratory information system. Exhibit competency in HealthConnect/EPIC. Maintain a professional demeanor/appearance per regional policy at all times. Use good telephone etiquette (give name, location). No eating, drinking, chewing gum, or applying makeup, no cell phone usage in patient care and testing area. Process all orders/accurately. Monitor the waiting area for members waiting, using the Caution List. Protect PHI per HIPAA. Keep lab area neat, clean, and stocked with in date supplies & patient instructions.
  • Process specimens: Process STATS, coagulation, and other time sensitive specimens immediately. Notify technologist when stats are brought into technical area. Follow through with add-on requests. Follow department policies/procedures for processing specimens. Monitor pending functions/list daily to ensure all collected specimens have been processed. Keep accession area clean/stocked with in date necessary/appropriate supplies, complete checklist. Other duties as assigned.
  • Be informed/provide information: Complete all mandatory training, policy/procedure review and competency requirements. Assist with preparation of facility lab, participate in internal DHR inspections, being prepared to answer inspectors questions. Attend department and facility meetings as well as applicable in-service education programs. Responsible for reading and complying with information communicated in Laboratory Newsletters, and Cerner pop-ups. Document quality issues and communicate to supervisor.

Basic Qualifications:

Experience

  • Minimum two (2) years of experience as a Laboratory Assistant.

Education

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • Basic Life Support required at hire

Additional Requirements:

  • Must demonstrate good customer service skills.
  • Must be able to work independently.
  • Must have a history of punctuality.
  • Must have a history of good attendance.

Preferred Qualifications:

  • Minimum one (1) year of customer service experience.
  • Completion of a phlebotomy training program.

Primary Location: Georgia,Alpharetta,Alpharetta Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 09:30 AM Working Hours End: 06:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: GTC|UFCW|Local 1996 Job Level: Individual Contributor Department: Alpharetta Medical Offices - Pathology-General - 2808 Pay Range: $21.27 - $26.94 / hour Travel: Yes, 25 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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About the Company

K

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1945
WEBSITE
http://www.kp.org/careers