Assistant General Manager - Ruth's Chris Steak House | Park City, Utah
We're looking for a poised, results-oriented leader, who leads by example to help guide our team and keep every guest experience exceptional.
The Role:
As Assistant General Manager, you'll partner with the General Manager to lead daily restaurant operations, develop a high-performing front-of-house team, and drive guest satisfaction and financial results. You'll be a visible presence on the floor, setting the standard for service, hospitality, and teamwork during every shift.
About Us:
Ruth's Chris Steak House, located in Park City, Utah, delivers a signature fine-dining experience: USDA Prime steaks served sizzling on 500-degree plates, an award-worthy wine list, and warm, genuine hospitality. Set at the base of the Wasatch Mountains, we welcome locals, resort guests, and travelers year-round, from busy ski seasons to summer festivities.
What You'll Do:
- Lead and supervise front-of-house operations during service, ensuring flawless execution of Ruth's Chris service standards.
- Train, coach, and develop team members, fostering a positive and accountable culture.
- Help manage labor to meet business levels and budget targets.
- Monitor and control costs, including beverage, supplies, and labor, and assist with P&L review.
- Resolve guest concerns promptly and professionally.
- Ensure compliance with health, safety, sanitation, and Utah alcohol service regulations.
What You Bring:
- 3+ years of restaurant management experience, preferably in fine dining or a high-volume upscale setting.
- Strong knowledge of upscale service standards.
- Proven ability to lead, motivate, and develop a diverse team.
- Working knowledge of P&L management, cost controls, and scheduling.
- Excellent communication and problem-solving skills, with a calm, guest-first approach under pressure.
- Flexibility to work nights, weekends, and holidays, especially during peak seasons.
- Food safety certification (ServSafe or equivalent) and Utah alcohol server/manager certification, or ability to obtain.
- Experience with POS and reservation systems.
- Passionate, caring, people-focused, top-line driven while at the same time demonstrates fiscal responsibility.
Some of what we offer:
- A supportive and dynamic work environment.
- 401(k) with matching.
- Medical, Dental, and Vision insurance.
- Employee travel discounts.
- Retail and dining discounts.
- Paid Time Off.
- Ski Pass program.