Assistant General Manager

USAJOBS - Job Announcement Skip to main content

An official website of the United States government

Official websites use .gov

A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS

A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Share sensitive information only on official, secure websites.

MENU

• Sign in

• My jobs

• Profile

• Resumes & documents

• Notifications

• Talent networks

• Sign out

• My jobs

• Profile

• Resumes & documents

• Notifications

• Talent networks

• Sign out

• Events

• Help Center

• Search

Back to results

Apply

Assistant General Manager

Department of the Army

United States Army Installation Management Command

SHADES OF GREEN RESORT

Apply

Print

Share

Save

• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

This position is for Assistant General Manager of a 584 room, full service resort. We offer amazing benefits including Retirement, 401k, Health Insurance, and Life Insurance.

Learn more about this agency

Summary

This position is for Assistant General Manager of a 584 room, full service resort. We offer amazing benefits including Retirement, 401k, Health Insurance, and Life Insurance.

Learn more about this agency

Overview

Help

Accepting applications

Location

4 vacancies in the following location:

Lake Buena Vista, FL

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $120,000 - $135,000 per year Pay scale & grade

NF 5

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 1101 General Business And Industry

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Secret Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required Yes

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number NENAFSG2613068208 Control number 885395600

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

The area of consideration for this vacancy is US and Non-US Citizens

Duties

Help

Works as the AFRC Assistant General Manager providing direction and oversight for multiple operational and support areas including: Guest programs and services, Recreation, Food and Beverage, Rooms, Sales & Marketing, Facility Management, Information Technology, Security & Safety, Human Resources, Contracting and Financial Management. Oversees subordinate programs ensuring that AFRC Departments are complying with governing laws, and regulations. Will act as General Manager as necessary.

Ensures leadership objectives, yield management, process analysis, internal controls, employee relations, labor relations, productivity, and facility management, maximizing usage of rooms, facilities, customer service/service quality measurements, programs and services to ensure fiscal budget and objectives are met or exceeded by managing subordinate departments within the hotel.

Assists in the formulation and execution of directives, policies and procedures and other guidance for department and program managers.

Manages and oversees the development of the annual operating budget to include occupancy projections, room rates, marketing plans and CPMC projects. Manages all aspects to meet property and enterprise business objectives.

Develops capital purchase/improvement projects throughout the organization. Manages the direction, processes and functional requirements involved in the coordination and accomplishment of plans, scope, design, construction, budget, and direction of construction projects. Establishes schedules and milestones, reviews progress, measures performance, initiates corrective action to schedule and cost requirements. Assures early identification of problems and facilitates resolution.

Demonstrates leadership by example, motivates and provides a work environment in which staff and supervisors are productive, providing them with constructive coaching and counseling. Actively supports the development, training and mentoring of staff. Has effective public speaking, presentation and communication skills. Manages group or interpersonal conflict situations effectively. Understands how to lead in a culturally diverse work environment. Establishes, measures, monitors and evaluates processes, policies and procedures.

Applies Equal Employment Opportunity (EEO) to all aspects of personnel management. Participates in and supports EEO activities, and ensure adherence to EEO laws. Supports and ensures the integrity of any applicable internal control system.

Supports Occupational Safety & Health objectives and initiatives and implements a safety plan, which outlines the policies and procedures regarding employee safety and health in the workplace. Ensures completion of the mandatory occupational safety and health training annually.

Requirements

Help

Conditions of employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A physical examination may be required
• Must be willing to adhere to strict appearance policy
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 3 background investigation.
• The ability to obtain and maintain a Food Protection Manager Certification acquired through an American National Standards Institute (ANSI) accredited agency (i.e., ServSafe Food Protection Manager Certification Program).
• Required to file SF-450, Confidential Financial Disclosure Report, in accordance with the Joint Ethics Regulation

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

A minimum of six years managerial experience in a full service hotel/resort environment. Qualifying years of experience may include Region/HQ level experience in hospitality, business or resort management. OR

Successful completion of a Bachelors Degree in Hospitality or Business and four years of managerial experience in a full service hotel/resort environment.

In addition to the above, candidates must possess experience at the senior management level with subordinate personnel in a medium to large hospitality business or major hospitality operation including Recreation, Food and Beverage, Rooms, Sales & Marketing, Facility Management, Information Technology, Security & Safety, Human Resources, Contracting or Financial Management which demonstrates strong organization skills; effective communications skills; successful management of multiple concurrent actions; and effective presentation of ideas and proposals to supervisory personnel.

Demonstrated experience performing a wide range of supervisory duties including professional development of subordinate staff and disciplinary actions.

Experience in development and management of hospitality operations to include analyzing hotel trends, operating efficiencies, cost avoidance, revenue generating opportunities and profitability. Experience in managing and providing high standards of customer service with an emphasis on meeting guest expectations.

Experience in strategic planning; developing and implementing fiscal budgets.

IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.

Education

Education is not required for this position and will not be utilized in determining minimum qualifications. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

• Additional selections may be made from this vacancy announcement for up to 60 days after the closing date.
• Payment of Permanent Change of Station (PCS) costs, or a relocation allowance may be authorized if it is determined that the move is in the Governments interest and in accordance with the installations relocation policy.
• Please check out our application information kit to view additional information you may find useful when applying for our jobs.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supoorted by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

The following documents must be submitted with your application:

• Resume

Optional: Our job application (DA Form 3433) will be accepted in place of a resume.

Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• DA 3434
• Other (2)
• Other (3)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Including any of the following on your resume may result in an ineligible rating:

Classified or government sensitive information

Social Security Number (SSN)

Photos of yourself

Personal information, such as specifically mentioning your age, gender, race/national origin, etc

Encrypted and digitally signed documents

Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

You may submit your application packet using one of the two methods identified below:

• Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2613068208. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
• Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.

Agency contact information

Shades of Green Resort

Phone (407) 824-3190 Email soghr@shadesofgreen.org Address SG-NAF-SHOFGR SHADES OF GREEN HOTEL

DO NOT MAIL

Lake Buena Vista, FL 32830

US

Next steps

Applicants will be reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candidates referred for consideration may undergo an interview and reference checks.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

The following documents must be submitted with your application:

• Resume

Optional: Our job application (DA Form 3433) will be accepted in place of a resume.

Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• DA 3434
• Other (2)
• Other (3)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Including any of the following on your resume may result in an ineligible rating:

Classified or government sensitive information

Social Security Number (SSN)

Photos of yourself

Personal information, such as specifically mentioning your age, gender, race/national origin, etc

Encrypted and digitally signed documents

Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

You may submit your application packet using one of the two methods identified below:

• Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2613068208. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
• Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.

Expand Hide how to apply

Agency contact information

Shades of Green Resort

Phone (407) 824-3190 Email soghr@shadesofgreen.org Address SG-NAF-SHOFGR SHADES OF GREEN HOTEL

DO NOT MAIL

Lake Buena Vista, FL 32830

US

Next steps

Applicants will be reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candidates referred for consideration may undergo an interview and reference checks.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

United States Army Installation Management Command

It is the applicants responsibility to read all sections and associated links in this vacancy announcement.

Shades of Green Resort - Serving Those Who Serve

Shades of Green Resort is dedicated to enhancing readiness and morale of the combined Armed Forces by providing affordable, first-class accommodations in a premier setting combined with friendly and enthusiastic service in an environment revolving around respect, dignity and teamwork for those who have served or continue to serve our great nation.

Located at Lake Buena Vista on Walt Disney World property

Agency contact information

Shades of Green Resort

Phone (407) 824-3190 Email soghr@shadesofgreen.org Address SG-NAF-SHOFGR SHADES OF GREEN HOTEL

DO NOT MAIL

Lake Buena Vista, FL 32830

US

Visit our careers page

Learn more about what its like to work at United States Army Installation Management Command, what the agency does, and about the types of careers this agency offers.

http://www.shadesofgreen.org

Summary

This position is for Assistant General Manager of a 584 room, full service resort. We offer amazing benefits including Retirement, 401k, Health Insurance, and Life Insurance.

Learn more about this agency

Overview

Help

Accepting applications

Location

4 vacancies in the following location:

Lake Buena Vista, FL

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $120,000 - $135,000 per year Pay scale & grade

NF 5

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 1101 General Business And Industry

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Secret Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required Yes

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number NENAFSG2613068208 Control number 885395600

Previous result

Next result

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.

Sign out Stay signed in

Return to top

USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.

(Opens in a new window) OPM on LinkedIn (Opens in a new window) OPM YouTube channel (Opens in a new window) OPM on X

• Opens in a new windowEEO Policy Statement
• Opens in a new windowReasonable Accommodation Policy Statement
• Veterans Information
• Opens in a new windowLegal and Regulatory Guidance
• About USAJOBS
• Opens in a new windowAccessibility
• Opens in a new windowFOIA
• Opens in a new windowInspector general
• Opens in a new windowNo Fear Act Data
• Opens in a new windowPrivacy policy
• Opens in a new windowReports and publications
• Opens in a new windowTerms and conditions
• Opens in a new windowUSA.gov