Benefits:- Employee discounts
- Health insurance
- Paid time off
About the Role:Join SHM Hospitality as an Assistant General Manager in Sacramento, CA, where you’ll play a key role in enhancing our operational efficiency and delivering exceptional customer experiences. This is an exciting opportunity to work with a passionate team committed to innovation and excellence in the industry.
Responsibilities:- Assist the General Manager in overseeing daily operations and ensuring compliance with company policies.
- Coordinate staff schedules and manage team performance to optimize productivity.
- Implement training programs to enhance employee skills and customer service standards.
- Monitor inventory levels and assist in ordering supplies to maintain optimal stock.
- Analyze sales reports and customer feedback to identify areas for improvement.
- Support marketing initiatives and promotional activities to boost customer engagement.
- Handle customer inquiries and resolve issues to ensure satisfaction and loyalty.
- Collaborate with management to develop strategic plans for growth and efficiency.
Requirements:- Proven experience in a managerial role within the retail or hospitality industry.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills to foster a positive work environment.
- Ability to analyze data and make informed decisions to drive business success.
- Proficiency in inventory management and point-of-sale systems.
- Flexible availability, including nights, weekends, and holidays as needed.
- Strong problem-solving skills and a customer-focused mindset.
- Relevant certifications or licenses in management are a plus.