Position Overview
Supporting one of the largest QSR brands, the Assistant General Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the General Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.
This position is scheduled up to 40 hours per week. The brand's peak hours are during lunch & dinner, Thursday-Sunday. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.
Why join us?
- Opportunity to grow into a General role
- Hands-on leadership experience in a fast-paced environment
- Direct impact on team success and guest experience
Key Responsibilities
Team Leadership
- Assist with recruiting, hiring, and training team members
- Lead by example and work alongside the team during shifts
- Provide coaching and feedback to support team development and a positive team culture
- Hold team members accountable for performance and behavior
Operations & Guest Experience
- Create a guest-first culture and lead by example to deliver excellent service
- Maintain brand standards, cleanliness, and food safety
- Address guest feedback and support service improvements
Business & Financial Performance
- Support sales growth through execution of promotions and initiatives
- Help manage labor, food costs, and cash handling
- Track performance and assist in achieving business goals
Administrative & Operational Support
- Assist with scheduling, payroll, inventory, and ordering
- Complete basic reporting and administrative tasks
- Support and step in for the Store/Restaurant Manager as needed
What We’re Looking For
- Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred)
- Strong communication and teamwork skills with a demonstrated understanding of confidentiality
- Ability to work in a fast-paced, hands-on role
- Basic math, problem-solving, and computer skills
- High school diploma (or equivalent)
- ServSafe Certification (preferred)