Airport Management, Career Development, Coaching, Communication Skills, Customer Support/Service, Dental Insurance, English Language, Establish Priorities, Event Management, Health Plan, High School Diploma, Human Resources, Inventory Management, Leadership, Mathematics, Meet Sales Quota, Merchandising, Performance Analysis, Performance Metrics, Performance Reviews, Problem Solving Skills, Profit & Loss, Promotional Programs, Resolve Customer Issues, Retail, Retail Management, Safety Standards, Safety/Work Safety, Sales, Succession Planning, Team Player, Time Management, eLearning
LOCATION
Savannah, GA
POSTED
30+ days ago
Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail environment that is diverse and inclusive. Opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.
Great Reasons to Work with Us
Career advancement opportunities
Fun Work Environment
Medical Benefits
Company Paid Time Off
Paid Holidays
401K Program
On-line Learning system
Associate recognition Programs
Merchandise discounts
Transportation and parking space assistance
How You can Make a Difference
Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
Must have a passion for the guest!
Be a visible presence, available to members of your team, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments, as necessary.
Ensure positive guest service in all areas. Investigate and resolve complaints responding to guests and General Manager with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
Drive top line sales and profitability.
Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.
Position Qualifications:
Ensure store merchandising standards are consistently executed per the company guidelines
Partner with the General Manager to ensure consistent implementation of the organizational
policies and goals set forth by the company, while holding the team accountable to such standards
Influence and make recommendations to help achieve performance objectives in the areas of sales,
expenses, inventory control, and payroll while monitoring overall P&L results and formulating
actions plan as needed.
Train, motivate, and develop a professional team that possesses the ability to achieve sales goals
while adhering to company performance metrics, implementing promotional programs, and
coordinating special events
Build strong business relationships with airport management, brand partners, and the Support
Center Team through the use of clear, consistent communication
Monitor and address performance issues in a timely manner while providing on-going coaching and
counseling
Perform all basic human resource functions including interviewing, succession planning, training,
scheduling, and performance reviews
Other duties as assigned
Education:
Bachelor's degree or high school diploma and equivalent experience required
Experience:
Minimum three (3) years of leadership in merchandising, the service industry and/or operations environment
Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)
Ability to work flexible shifts in a 7/365-day team-oriented environment; occasional travel as business dictates
Exceptional customer service skills and an ability to communicate effectively using the English language
Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously
Proficiency required in reading, writing, mathematics, cash handling/ reporting
Proficiency required in Microsoft Office
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable
Department of Transportation requirements
Physical Requirements:
Standing for long periods of time and the ability to work in environments with varying temperatures
Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods,
bending, reaching, climbing a ladder, and walking long distances
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Experience level:
Minimum three (3) years of leadership in merchandising, the service industry and/or operations environment