Assistant General Manager

Job Description:

Here at Chewy, we are currently recruiting for an Assistant General Manager with fulfillment and/or distribution experience to support one of our high-volume fulfillment centers! The Assistant General Manager will drive efficiency and continuous process improvements for a multi-shift, high volume e-fulfillment operation that encompasses safety, inventory control, receiving, picking, packing, and shipping. You will lead and encourage the development of the management team and associates by demonstrating a command of operational efficiencies and a proficiency in team member engagement. This person will be responsible for setting high standards and goals for the Fulfillment Center and ensuring that these standards and goals are achieved. We are searching for a results-oriented, high-energy, multifaceted individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth Fulfillment Center. Excellent communication skills with all levels of management and staff will be imperative.

What you'll do: 

• Accountable for all activities the Fulfillment Center, to include leading all aspects of operations to attain maximum production efficiency, coordinating safety and inventory control to ensure the site builds a strong culture of safety and quality, and ensuring all functions operate at levels which exceed customers’ needs and established financial benchmarks.
• Recommends policies and programs, which guide the organization in maintaining and improving its strong position and the profitability of the operation, coordinates activities so that shipping is on schedule and product is within quality standards and cost objectives.
• Ensures Fulfillment Center adheres to company policy and coordinating practices in fair and equitable manner.
• Handles budget and controls expenses efficiently
• Develops and appraises staff successfully!
• Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with Human Resources as appropriate.
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to improve production. Ensures fixed assets are preserved.
• Approves recommendations on purchases of new equipment and improvements to plant property.
• Keeps up to date on information and technology affecting distribution to increase innovation and ensure continual improvement throughout the Fulfillment Center.

What you'll need:

• Bachelor’s Degree from an accredited university
• 8+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment 
• Ecommerce Fulfillment experience (direct to consumer) strongly desired
• Experience with performance metrics, process improvement, and Lean techniques
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
• Must be willing to travel

Physical job requirements:

• Walk up to 2 miles per shift
• Rarely life greater than 70 pounds using a team lift
• Stand, push, pull, carry, squat, and kneel
• Climb up and down stairs (where applicable)

Bonus:

• MBA preferred

• We offer the following benefits for our team members:
  • 20% Chewy.com Discount
  • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
  • Life and Disability Insurance
  • 401(k) with company matching
  • Wellness benefits through Wellbeing @Chewy
  • Employee Assistance Program (EAP)
  • Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
  • Subsidized child, adult, and pet backup care through Care.com
  • Discounts on many items through the LifeMart Discount platform
  • The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday!
  • High volume and specialty positions are eligible for wage increases starting after 3-months of service
  • Referral Bonuses - $500 per referral

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Non-exempt hourly team members accrue paid time off (PTO) and are eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

CAAR@chewy.com

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