Position Summary:
The Assistant General Manager (AGM) supports the General Manager and reports directly to the GM. The AGM assists in all aspects of running the studio according to all procedures. The AGM can provide assistance in duties such as the front desk job, fitness training, customer service and sales. The AGM is responsible for the success of the studio along with the entire team. The job encompasses everything involved in running the day-to-day operations of the SPENGA studio including promotion of the SPENGA brand.
Qualifications:
- Prefer fitness background
- Strong verbal and written communication skills
- Strong management and leadership abilities
- Ability to create a successful environment for staff and clients
- Previous sales experience required; fitness industry or high-ends goods & services preferred
- Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy
- Contagious upbeat personality
- Motivation and drive
- Excellent customer service and sales skills
Job Requirements:
- Manage and exceed sales and retention expectations
- Manage all operational aspects of the business including but not limited to: ordering supplies, equipment maintenance, payroll, scheduling, cleanliness
- Be able to conduct fitness class as needed
- Lead, train, motivate, and manage all staff to represent SPENGA
- Sell memberships and retail
- Retain and increase client participation
- Submit accurate and timely reports
- Plan and promote entertaining and productive events through community outreach and business partnerships
- As a SPENGA ambassador, assistant managers will promote, sell, and add to the SPENGA culture in and out of the studio