Min Compensation:
USD $64,892.00/Yr.
Max Compensation:
USD $89,506.00/Yr.
Overview:
Why We Need Your Talents:
The Assistant General Manager of Luma plays a vital role in delivering the elevated, high‑energy experience that defines the Live! brand. In this role, you support daily lounge operations, uphold exceptional service standards, and guide a team that thrives in a fast‑paced nightlife environment. Your expertise in both restaurant management and beverage operations ensures flawless execution, responsible alcohol service, and a vibrant atmosphere where guests enjoy unforgettable moments.
Responsibilities:
Where You'll Make an Impact:
- Adhere to, implement, and uphold all company and departmental policies.
- Supervise and assist in daily training of managers and hourly employees; maintain open communication across the department.
- Maintain beverage/food inventories and ensure quality control for alcohol service.
- Ensure timely, consistent, elevated service aligned with lounge standards.
- Assist in managing labor, beverage, and food costs to meet budgeted goals.
- Ensure employee and guest safety through strong knowledge of safety procedures.
- Ensure compliance with all applicable liquor laws and gaming regulations.
- Achieve revenue goals, control expenses, and maximize profitability across lounge operations.
- Maintain company operating standards and demonstrate professionalism that reflects Live!’s values.
- Respond to guest trends, feedback, and issues to enhance satisfaction and future business.
- Extend complimentaries in accordance with the property comp matrix.
- Other duties as assigned.
Skills to Help You Succeed:
- Ability to analyze and interpret restaurant and beverage operation results.
- Ability to solve complex problems.
- Ability to perform effectively in a fast‑paced, nightlife‑driven environment.
- Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
- A variety of task and deadlines requires irregular work schedule.
- Ability to perform assigned duties in an interruptive environment.
- Accuracy in completing assigned duties in a timely manner.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Qualifications:
Must Haves:
- High school diploma or equivalent required; some college preferred.
- Preferred, five (5) to seven (7) years of experience in restaurant or lounge management experience, preferably in fine dining, craft cocktail, or nightlife environments.
- Must be Serv-Safe and RAMP certified.
- Must have full working knowledge of POS.
- Must have knowledge of approved Responsible Gaming Program.
- Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time.
- Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.
Physical Requirements:
- Ability to stand for long periods of times without sitting or leaning.
- Ability to climb stairs multiple times daily.
- Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to climb, bend, stretch, twist or reach with your body and arms.
- Ability to work under variable temperatures and noise levels.
Working Conditions:
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
What We Offer:
Perks We Offer You
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
- To be part of an exciting experience unlike any other in the market.
- To be given the power and responsibility to put service and community first.
- To come together as a strong team, while valuing and celebrating our diversity.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
- Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.