Administrative Skills, Billing, Calendar Management, Compensation and Benefits, Cook Dishes, Corporate Policies, Food Quality, Food Services, Food and Beverage Industry, Health Plan, Operations Processes, Payroll Administration, People Management, Performance Reviews, Restaurant, Retail, Revenue Growth, Seafood Department, Time Management, Training Program, United States Department of Agriculture (USDA)
LOCATION
Honolulu, Hawaii
POSTED
10 days ago
Overview:
Morton's the Steakhouse
Honolulu, HI
Assistant General Manager
Located oceanside in the iconic Ala Moana Center, Morton's The Steakhouse Honolulu delivers an exceptional fine dining experience built on USDA Prime-aged steaks, fresh seafood, an award-winning wine list, and legendary hospitality. We are seeking an experienced Assistant General Manager to help lead our high-performing team, drive operational excellence, and create unforgettable guest experiences in one of Hawaii's premier dining destinations. If you're a passionate hospitality leader looking to grow your career with a renowned brand, we invite you to join the Morton's family.
Benefits:
Extensive and well-rounded training program
Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid vacation
Monthly discretionary bonus potential
Responsibilities:
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Qualifications:
At least 2+ years of senior level management experience in an
upscale / fine dining establishment
Extensive front of house knowledge; Advanced knowledge of
financial aspects
Strong interpersonal and conflict resolution skills
Stable and progressive work history; Strong work ethic