Assistant General Manager

Nudy's Cafes

  • Exton, PA
  • 2 days ago
  • Full-time

Highlights

Shift Leader Restaurant Manager- Assistant General Manager General Manager I, II, or III Regional Operations Manager- Director of Operations. · Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.

Numbers & Facts

LocationExton, PA
Job TypeFull-time

Description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks

Nudy's Cafes is looking for a seasoned Assistant General Manager
 
Position Purpose


Provide dependable Manager-on-Duty and GM-coverage leadership while building the operating judgment and system knowledge required for a GM assignment.



Core Responsibilities


·        Execute the RM-issued FOH schedule and the GM’s shift plan.


·        Lead opening, operating, and closing shifts across FOH and BOH.


·        Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.


·        Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.


·        Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and escalate through the GM.


·        Facilitate vendor access and verify completion when assigned by the GM.


·        Coach team members in real time and escalate formal matters through the proper level.


·        Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and GM decision-making.



Decision Authority and Escalation


·        Serve as accountable MOD during assigned shifts.


·        Complete routine delegated operating and maintenance-request tasks within established procedures.


·        No independent labor targets or authority to set labor strategy.



Measures of Success


·        Shift and guest execution.


·        Opening, closing, cash, safety, maintenance handoff, and operational-check completion.


·        Reliability of GM coverage and quality of communication.


·        Progress toward GM readiness.



Leadership and Culture Expectations


·        Demonstrate ownership, calm judgment, hospitality, and respectful coaching.


·        Bring proposed solutions with escalations and protect one consistent company standard.



Minimum Qualifications


·        Prior Shift Leader or restaurant management experience.


·        Ability to lead FOH and BOH coordination during a shift.


·        Reliable transportation for floating assignment where required.


·        Required food-safety certification.



Career Path


Shift Leader Restaurant Manager- Assistant General Manager General Manager I, II, or III Regional Operations Manager- Director of Operations


This description summarizes primary responsibilities. Final approval thresholds, system permissions, schedules, classification, and compensation are governed by company policy and applicable law.





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