ABOUT US:
Be a part of the growing boutique fitness industry and join our Team! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system and one of the largest and longest-operating franchisees of Club Pilates Studios. At Riser Fitness, we are committed to operational excellence across every studio location; the Assistant General Manager plays a key role in making that happen.
About This Role:
Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Job Type: Full Time
The Day-to-day:
- Execute lead generation via Grass Roots Marketing and Networking.
- Implement sales process to schedule prospects into introductory classes.
- Drive & increase membership & retail sales through customer service.
- Problem-solve staffing/scheduling issues with instructors and other personnel.
- Ensure that studio retail/products are stocked with accurate inventory counts.
- Train and support Sales Associates.
- Independently make decisions related to high level customer service.
- Collect outstanding dues.
- Maintain cleanliness and organization of the Pilates Studio.
- Enforce Club Pilates policies and procedures and lead by example.
- Ensure all forms, administrative supplies, and studio literature are stocked and visible.
- Schedule and participate in networking/community events and studio promotions.
- Assist with marketing campaigns to generate leads for the studio.
- Execute adherence to all company policies, including the policy of at-will employment.
- Other duties as assigned.
Is this you?
- Confident in generating personal sales and training Sales Associates in transactions.
- Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgement.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable, and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the public.
- Proficiency with computers and studio software.
Rewards & Benefits
- This role is eligible for commission
Base pay = $20 PLUS 10% commission
All Riser Employees:
- Employer-paid Life, AD&D, and Short-Term & Long-Term Disability Coverage.
- 401(k) retirement plan with employer matching, supporting long-term financial security.
- Paid sick time.
- Monthly communication allowance.
- Free, confidential counseling and wellness resources for you and your household through our Employee Assistance Program.
Full - Time Riser Employees:
- Medical, dental, and vision kick in the first of the month after youre hired, including plan options with $0 deductibles. We offer both Anthem & Kaiser plan options!
- Paid Time off, including vacation and sick time, to support rest, recovery and work-life balance.
- Paid Holidays and Holiday Premium Pay.
- Our Nava Benefits App puts your plan info and live advocates in your pocket, 24/7.