Assistant General Manager

Meadowcreek Golf Course, located in Charlottesville, VA, is pleased to announce an excellent career opportunity for a Full-Time Assistant General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

General Purpose:

Assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing tee sheet applications, acting as ranger, starter, guest relations, and some golf shop shifts.

Essential Duties:

• Assist in administering all point of sale application revisions and needs as it applies to green fee sales, merchandise sales, and passholder/guest billing; coordinate with accounting departments on all policy and procedure revisions, updates, and implementations
• Reconcile daily tee sheets, perform check-in, and receive payments from passholders and guests; resolve discrepancies as it applies to duplicate charges and over or under payment; track all force posts and no show charges as applicable
• Promote all golf course activities, events, and tournaments
• Assist in the creation of lesson plans and provide both individual and group instruction
• Maintain a clean, orderly, and well-stocked golf shop; assist the retail buyer with procurement of merchandise and shop assistants with merchandising and sales
• Prepare for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments
• Monitor all passholder scores, report handicapping to USGA and complete billing
• Follow established opening and closing procedures
• Assist with associate training
• Incorporate safe work practices in job performance
• Regular and reliable attendance
• Perform other duties as required

Education/Experience:

Associates degree or six months to one year of related experience and/or training; or equivalent combination of education and experience.

Previous golf and management experience required.

Environment/Noise:

Occasionally works in wet or humid conditions. Frequently works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Current PGA/LPGA Membership or Associate in good standing.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English is required in order to perform the duties of the job (the associate is required to communicate with English-speaking customers and/or co-workers; manuals for the equipment the associate may use are in English)

• Knowledge of Microsoft Office applications

• Experience with computerized POS and tee time systems

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation - Commissions

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.