| Location | Austin, TX |
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Assistant Front Office Manager
The Unbound Collection
The Driskill
US - TX - Austin
Front Office
Entry Level Manager
Full-time
52,000.00 Hourly US Dollar (USD) pay basis
Req ID: AUS011025
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Summary
Join the Team at The Driskill | Luxury Hospitality with Texas Charm Become part of the legacy at The Driskill, Austin's most iconic luxury hotel. At The Driskill, we blend world-class luxury hospitality with the warmth, character, and genuine spirit of Texas. Since opening our doors in 1886, we have created unforgettable experiences for guests by combining exceptional service, historic elegance, and authentic Texas charm. We are seeking passionate hospitality professionals who take pride in creating personalized guest experiences and delivering service that exceeds expectations.
Why Join The Driskill? Be part of a legendary Austin landmark known for its rich history and authentic Texas hospitality. Work in a luxury environment where attention to detail, personalized service, and guest satisfaction are at the heart of everything we do. Build your career with Hyatt and access development opportunities across a globally recognized hospitality brand. Enjoy competitive pay, comprehensive benefits, and Hyatt employee travel discounts around the world. Join a team that values professionalism, teamwork, service excellence, and the welcoming spirit that defines Texas charm. At The Driskill, we don't just create memorable stays, we create lasting impressions. If you're passionate about luxury hospitality, committed to exceptional service, and ready to represent one of Austin's most celebrated destinations, we'd love to hear from you.
The Driskill joined the Hyatt family of hotels in 2013 and has become a benchmark for the Unbound Collection by Hyatt. Since its opening in 1886 the hotel has been an integral part of the fabric in the city of Austin known for its legendary service and historical ties to Texas and Austin.
The Assistant Front Office Manager is an entry-level Leadership position who will assist with oversight of the front office staff, cash control for agents, staffing needs, and guest services. Responsibilities may include but are not limited to: scheduling, training/development, payroll, cash control for front office agents, assistance with VIP guests and ensuring safety practices are in place and being upheld by all team members.
The Assistant Front Office Manager will promote an atmosphere that ensures guest and colleague satisfaction. This requires strong attention to detail and the ability to work with guests, other departments and team members effectively and efficiently.
We Offer A Variety of Benefits:
Career Growth and Advancement Opportunities
Medical/Dental/Prescription/Vision Insurance
Discounted Downtown Parking Options & Heavily Reduced Bus Passes
Discounted Room Nights
Sick & Vacation Time
Paid Holidays
Flexible Schedules
401(k)
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Qualifications
2+ years prior hotel leadership experience preferred
Hotel/Hospitality Degree is an asset
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
Service oriented style with professional presentation skills
This position must be available to work nights, weekends, and holidays.
The following attributes preferred: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service
Must have excellent organizational, interpersonal and administrative skills
Must be proficient in Microsoft Word and Excel
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
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