Assistant Executive Housekeeper
Hotel Operations | Housekeeping Leadership | Performance-Driven
Position Overview
We are seeking a detail-oriented and performance-driven Assistant Executive Housekeeper to support daily housekeeping operations while actively developing, tracking, and improving department performance metrics.
This role goes beyond traditional oversight—you will play a key role in analyzing operational data, leveraging Excel and reporting tools, and driving measurable improvements in housekeeping team productivity, quality, and guest satisfaction.
Key Responsibilities
Housekeeping Operations & Leadership
- Supervise housekeeping team members and daily housekeeping operations to ensure guest rooms and public areas meet brand standards
- Lead, coach, and develop housekeeping associates to deliver consistent, high-quality service
- Support housekeeping scheduling based on occupancy forecasts, productivity targets, and labor budgets
- Conduct routine inspections of housekeeping work to ensure compliance with cleanliness and brand standards
Performance Metrics & Continuous Improvement
- Develop, track, and monitor key housekeeping performance metrics to improve team performance and develop morale and pride in the work
- Utilize Excel and reporting tools to analyze housekeeping data and identify trends
- Partner with leadership to implement process improvements that increase housekeeping efficiency and team performance
- Provide regular performance reporting and insights to the Executive Housekeeper and General Manager
Inventory & Cost Control
- Monitor housekeeping supply levels and manage inventory to maintain cost efficiency
- Support ordering of guest room and housekeeping supplies
Communication & Guest Service
- Maintain clear communication with front desk and maintenance regarding room status and readiness
- Resolve guest and housekeeping associate concerns professionally and promptly
- Promote a culture of accountability, safety, and service excellence within the housekeeping department
Qualifications
- 1+ year of housekeeping or hotel experience required
- Housekeeping supervisory or leadership experience preferred
- Strong Excel and data analysis skills highly preferred
- Proven ability to use metrics to improve housekeeping team performance
- Strong organizational, communication, and problem-solving skills
- Ability to work independently in a fast-paced hospitality environment
Compensation & Total Rewards
Pay Range:
$20.00 - $22.00 per hour, based on experience, skills, and qualifications.
Full-Time Benefits Include:
- Medical insurance – employee coverage starting at ~$50/month
- Dental and vision coverage
- Company-paid life insurance
- Short-term and long-term disability
- Optional voluntary life and AD&D
- Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
- Generous Paid Time Off (PTO) and applicable ESST where required
- 401(k) with company participation
- Employee Assistance Program (EAP)
- Hotel discounts and additional employee perks
Schedule & Work Environment
- Full-time and part-time opportunities available
- Must be available to work weekends, evenings, and holidays as needed
- Fast-paced hotel environment requiring strong housekeeping leadership presence
Why Join Us
This is an opportunity to step into a high-impact housekeeping leadership role where you will not only lead the team—but drive measurable performance improvements through data, process optimization, and operational excellence.