Position Summary:
The Assistant Director assists the WIC Director in planning organizing, staffing, and managing operational and evaluation activities as assigned.
Program Specific Essential Duties and Responsibilities:
- Assists with recruiting, interviewing, and recommending for hire new staff for the program.
- Plans and implements training, including customer service, and provides on-going supervision of staff.
- Ensures compliance in regards to State/Federal WIC standards and FHCW policies and procedures.
- Handles special projects as assigned, and will order supplies/materials for the WIC program.
- Monitors WIC operations and reports quality and compliance issues to WIC Director.
- Develops performance improvement plan for quality issues with staff and WIC Director.
- Ensures appropriate staffing levels by managing time-off requests.
- Completes staff evaluations in a timely manner.
- Monitors participant eligibility to ensure that quality of site visit results comply with state standards.
- Reviews records and reports on participants on an ongoing basis.
- Documents, reports, and investigates participant complaints.
- Any and all other duties as assigned.
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education
And
Experience
Bachelor's degree in health, human service or related field preferred. Four years of directly related experience and Associates degree may be substituted for a Bachelor's degree.
A minimum of 3 years closely related and relevant experience required. Experience in a leadership role or as a supervisor preferred.
- Massachusetts Licensed Dietitian/Nutritionist or Registered Dietitian preferred.
- Prior experience serving participants in a WIC Program preferred.
- Bilingual in English and another language appropriate to the health center's patient population preferred, but not required.
Reporting Relationship:
Director of WIC
EOE
Monday-Friday; 8:30am -5:00pm