BUILD A CAREER THAT MEANS MORE
Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults from day one.
Firefly Children & Family Alliance is seeking an Assistant Director in Indianapolis, Indiana. This position will support our Survivor Services team is critical for providing program leadership and oversight to produce positive client outcomes and desired fiscal performance.
You Will:
Teamleadership(70%)
- Work with the Survivor Services leadership team to implement operating plans for the department, including goals, objectives, and measurements of results.
- Contribute to the development of these plans, goals, objectives, and measurement. Organize work and personnel to best accomplish objectives and meet program commitments. Delegate his/her own responsibilities and duties to program staff as appropriate and necessary to assure optimum function.
- Monitorprogramperformancetowardgoals.Createandsubmitperformancereports on time. Utilize data in management of programs.
- ProvidedirectsupervisionanddirectiontoSurvivor Services staff
- Conduct,orcausetobeconducted,orientationandstaffdevelopmentprogramsfor assigned staff.
- Monitorperformanceofassignedstaff.Verifyattendance.Reviewstatisticalreports.Act on staff requests for time off. Arrange for coverage for absent staff members.
- Evaluateallassignedemployeesandrecommendpersonnelactions.
- Assigncasesandotherdutiestoprogramstaff.
- Participateandtakeleadershiproleinqualityimprovementactivitiesoftheagency.
- Coordinatetheworkoftheprogramwithotherprogramsintheagency.
- Inform the Survivor Services Senior Director and others as appropriate of the activities, problems, needs, and opportunities of the program. Recommend new policies and/or changes in current policies and programs to better serve the needs of clients and the community. Develop plans and recommend actions to meet identified needs.
- Maintainanactiveinterestintheprofessionalfieldandstimulatesimilarinterestamong programstaff.
- Assistwithdevelopmentandmaintenanceofprogrampartnerships.
- Carryoutalldutieswithintheframeworkofagencypolicy,professionalethics, and management direction.
Survivor-Centered Support (15%)
- Promote a trauma-informed, survivor-centered approach to survivor services.
- Provide information and referrals to individuals seeking services.
- Maintain confidentiality and uphold ethical standards in interactions with survivors and community members.
- Collaborate with and support program staff to ensure consistent messaging and service coordination.
- Participate in rotation of Survivor Services crisis line and hospital response shifts.
- Applyappropriatecrisisinterventionandde-escalationtechniquesasrequired.
- Provide community education presentation and/or support groups on topics related to domestic violence, sexual assault, human trafficking, and stalking, as needed.
IndirectAdvocacyService(10%)
- Developanetworkofcontactsandresourcestousewithclients.
- Support outreach to local organizations and communities to increase visibility of survivor services.
- Support development of presentations, awareness programming, and support group topics.
- Developknowledgeontopicsrelatedtosurvivorservices.
- Representagencyatcommunityeventsormeetingstopromotesurvivorservicesand advocate on behalf of survivors.
- Supportprogram volunteers.
Reporting(5%)
- Maintainaccurate,complete,andtimelycaserecordsofclientcontactsandreferrals.
- Assistinkeepingcommunityreferralsandresourcesinformationupdated.
- Maintaintimely,accurate,andcompletedocumentationofworkhoursandschedule per agency standards.
- Maintaintimely,accurate,andcompletedocumentationofmileageandexpensesper agency standards.
You Have:
- A Bachelor's degree in social work or directly related to human services field and 5 years of experience
- Must be at least 21 years of age
- A valid driver's license and proof of insurance
- First aid and CPR required, but can be obtained upon hire
- Expert technology skills with mastery of entire Microsoft Suite including Internet and email
- Clear, effective communications skills
- Knowledge of and adherence to current confidentiality practices
- Appreciation for and ability to respond to cultural differences
Our Benefits:
- Student Loan Repayment
- Tuition Reimbursement
- Medical, Dental, and Health Insurance
- Over 150 hours of PTO first year and 12 paid holidays
- Short-Term and Long-Term Disability
- Life Insurance
Working Conditions:
- Office environment
- Heavy Exposure to PC and phones
- Weekly, monthly and annual deadlines
- On-call responsibilities
- Potential for weekly local travel
Equal Employment Opportunity:
Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.
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