Assistant Director - Strategic Initiatives- Partnership Development

Point University is a private institution that educates students within a Christian worldview so they are equipped to take their faith into the marketplace and all of life while achieving their professional goals. We are training the next generation of Christian leaders to take the cross to more job sites, churches, industries, and nations than ever before. The Assistant Director of Strategic Initiatives serves as a results-driven leader responsible for supporting and expanding strategic partnerships, driving recruitment and enrollment growth, and supervising operational and customer service functions within the department. This role serves as a key relationship manager for current and prospective partners while supporting sales, partnership development, student engagement, and departmental performance initiatives.

This position requires a highly motivated professional with strong sales instincts, leadership ability, relationship management skills, and operational oversight experience. The Assistant Director must be able to thrive in a fast-paced environment while balancing strategic planning, team supervision, customer service excellence, and data-driven decision-making.

Essential Responsibilities

• Develops and maintains positive relationships with strategic partners, prospective partners, students, and university stakeholders.
• Supports recruitment, enrollment growth, and partnership expansion initiatives through proactive outreach, sales strategy execution, and relationship cultivation.
• Assists in identifying, developing, and pursuing new partnership opportunities aligned with university strategic goals.
• Serves as a primary contact for assigned strategic partnerships and facilitates communication between partners and university departments.
• Assists with partnership contract renewals, engagement strategies, and ongoing relationship management.
• Supports the development and implementation of marketing, recruitment, and sales plans to increase enrollment and partner engagement.
• Represents the university at meetings, events, presentations, conferences, and partner visits as needed.
• Maintains accurate records and tracking for partnerships, communications, contracts, student engagement, and institutional effectiveness reporting.
• Supports university-wide initiatives related to church relations, workforce partnerships, and strategic growth opportunities.

Leadership & Supervision

• Provides day-to-day supervision, training, and support for assigned staff or departmental support personnel.
• Assists in monitoring departmental workflows, customer service standards, and operational efficiency.
• Helps foster a culture of accountability, professionalism, innovation, and high-performing customer service.
• Supports departmental leadership in project management, process improvement, and strategic planning initiatives.
• Assists with coordinating departmental communications, priorities, and cross-functional collaboration.
• Monitors and reports on key performance indicators related to partnerships, recruitment, and retention.
• Assists with departmental reporting, invoices, budget tracking, check requests, and administrative processes.

Mission & Employment Expectations

Point University's mission is to educate students for Christ-centered service and leadership throughout the world. As a Christian university, employees are expected to be committed Christians who support the University's mission, values, and statement of faith while modeling spiritual development and professional excellence for coworkers, students and partners.

• Bachelor's degree required.
• Minimum of 3 years of experience in higher education, business development, sales, account management, partnership management, recruitment, or related field.
• Demonstrated leadership or supervisory experience preferred.
• Strong sales mindset with the ability to build relationships, influence stakeholders, and drive results.
• Professional demeanor and presentation skills.
• Excellent verbal, written, interpersonal, and public speaking skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Demonstrated initiative, problem-solving ability, and self-motivation.
• Excellent customer service and relationship management skills.
• Ability to advise, mentor, and motivate students, partners, and team members.
• Proven ability to work collaboratively across departments and with external organizations.
• Strong technology and computer skills, including Microsoft Office Suite and CRM/database systems.
• Ability to learn new technology platforms quickly and conduct accurate research and reporting.
• Ability to work occasional evenings and weekends and travel up to 30% annually.

Preferred Qualifications

• Master's degree preferred.

• Experience in higher education partnerships, workforce development, or enrollment management.

• Experience with sales management, business development, or account management.

• Technology skills (user or admin level) with platforms such as:

• HubSpot

• Ellucian Colleague

• Zendesk

• Power BI

• Weave

• Coursera

• Softdocs/Etrieve

• Canvas

• Spanish fluency preferred.

Point University's mission is to educate students for Christ-centered service and leadership around the world. As a Christian university, we expect employees to be committed Christians who model spiritual development for students, as outlined here. We welcome applicants who support the University's goals and statement of faith.