Assistant Director of Student Success and Engagement

As part of a diverse community of faculty and staff representing many faith systems and worldviews, Marian University-Plymouth is seeking qualified applicants for an Assistant Director of Student Success, who will promote our Catholic Franciscan mission and identity by leading and assessing initiatives that advance student transition, engagement, academic achievement, persistence, and retention. The position oversees New Student Orientation, Academic Commons support services, academic coaching and early intervention, special-population initiatives, and basic-needs resources. The Assistant Director collaborates with students, families, faculty, staff, and university and community partners to provide coordinated, student-centered support aligned with Marian University's Catholic Franciscan mission.

Essential Duties and Responsibilities:

• Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
• New Student Orientation and Transition Programs-25%
• Academic Commons and Academic Support Services-25%
• Academic Success Coaching and Early Intervention- 20%
• Special Population Support -15%
• Basic Needs and Student Resource Support-10%
• Assessment and Institutional Collaboration -5%
• Lead planning, logistics, communications, registration support, assessment, and continuous improvement for first-year and transfer orientation. Recruit, train, supervise, schedule, and evaluate Orientation Leaders; coordinate advisors, presenters, facilities, technology, dining, and campus partners; and support Knight Quest and related enrollment-transition events.
• Oversee peer tutoring, workshops, classroom presentations, testing-center coordination, and other academic-success services. Recruit, train, supervise, schedule, and evaluate student employees; promote and assess services; and maintain a welcoming environment that encourages learning, connection, and help-seeking.
• Coach students experiencing academic challenges by helping them identify goals, barriers, strategies, action steps, and resources. Coordinate timely outreach and referrals, document follow-up appropriately, protect confidentiality, and recommend interventions that strengthen persistence and degree progress.
• Develop and assess transition, belonging, and retention initiatives, including a Peer Mentor Program for first-generation students and 21st Century Scholars. Coordinate Scholar outreach, programming, and scholarship-requirement support with campus and university partners. Serves as campus liaison for the PLC.
• Coordinate initiatives that reduce barriers to learning and wellbeing. Manage the campus food and supply pantry, including inventory, access, records, donor relationships, and collection drives; connect students with campus and community resources; and recommend partnerships and improvements based on identified needs.
• Collect, analyze, and report program data and student feedback to guide planning, resource allocation, and continuous improvement. Represent Student Success and Engagement on committees and communicate regularly with the Dean of Students regarding outcomes, needs, staffing, budgets, and operational priorities.

University Expectations:

• Knowledge of and commitment to the mission of Marian University
• Adheres to Marian University’s policies and procedures.
• Excellent ability to make responsible decisions.
• High level of trust and professionalism.
• Shows courtesy and respect in interactions with fellow employees, students, subordinates, and supervisors
• Excellent communication and interpersonal skills. 
• Demonstrated ability to be self-motivated and able to work independently with colleagues throughout the university and in the community.
• Works collaboratively with colleagues across all areas to support operational processes, provide technical expertise, and promote consistent data management practices.
• Strong organization, project management, assessment, judgment, and confidentiality skills.
• Ability to manage competing priorities and work effectively with students from diverse backgrounds.
• Commitment to access, belonging, and student success; and availability for occasional evening and weekend programs.

Required Qualifications:

• Bachelor's degree in higher education, education, student affairs, counseling, social work, organizational leadership, or a related field.
• Relevant experience in student success, academic support, orientation, engagement, or education.
• Program or event coordination experience.
• Demonstrated ability to supervise and develop student employees or peer leaders.

Preferred Qualifications:

Master's degree in a related field and experience with orientation or first-year programs; tutoring, testing, coaching, or early intervention; first-generation students or 21st Century Scholars; basic-needs programs or community partnerships; student-success technology and assessment tools; or private, faith-based higher education.

Review of applications will begin immediately and continue until the position is filled.   

For Consideration All Applications Require:  

1. Cover Letter
2. Current resume or CV
3. Contact information of three professional references.  The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
4. Responses to the supplementary mission & identity questions.

Please Review Marian University’s Mission & Identity Statement before responding to the supplementary questions on your application:  

https://www.marian.edu/faith 

Essential Functions:
Work hours necessary to perform job requirements satisfactorily on a regular basis.  Manage absence from work in responsible manner to ensure service to clients, work teams, and coworkers.  Comply with Marian University policies and practices and seeking clarification of them when necessary.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use their hands to handle or feel objects, equipment, or controls; and talk or hear. The employee is occasionally required to stand, walk, reach with their hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Limitations and Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and States Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  Continued employment remains on an “at-will” basis.

Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.