Assistant Director of Maintenance

MAC, INC. PROFESSIONAL EXPECTATION STATEMENT:

In the performance of your respective tasks and duties all employees are expected to confirm the following:

• • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and service agencies.

POSITION PURPOSE:

The Assistant Director of Maintenance (DOM) serves as the Company delegate for the regulatory Director of Maintenance (DOM) in accordance with CFR 119.65(a) (4) and has delegated authority and responsibility for maintenance and alteration functions. This individual must meet the position requirements and qualifications as required by CFR 119.67(c) and 119.69(d). 119.67(c); 119.69(d).

RESPONSIBILITIES/DUTIES:

• Provides delegated managerial authority all processes of the Maintenance Departments including Quality Department, Maintenance Control, Parts Department, Line Station Maintenance, Technical Support, Technical Publications, Maintenance Training and Maintenance Records.
• Promotes safety throughout the organization as mandated through Company policies identified by executive management.
• Setting the goals for the service, ensuring customer satisfaction and retention, and aligning the service with the business objectives and strategy.
• Developing and implementing policies, procedures, and standards for technical support; hiring, training, coaching, and evaluating technical support staff.
• Monitoring and reporting on key performance indicators such as service level agreements, customer feedback, and resolution rates; managing the budget and resources for technical support.
• Collaborating with other departments to provide feedback on customer needs; troubleshooting complex issues; and keeping updated on industry trends.
• Coordinate with other department heads as necessary for the ongoing Company mission.
• Maintains delegated authority and responsibility for the development and supervision of maintenance standards, personnel, and equipment required to implement and maintain MAC’s CAMP and Manual System.
• Ensures safety, reliability, and economy by anticipating equipment problems, developing capable employees, and effective tools, and by judicious use of personnel, equipment, and supplies.
• Manage relationships with major OEM and MRO providers. Maintain a close and effective liaison with manufacturer and repair facility representatives.
• Represent the company internally and externally to the global maintenance, repair and overhaul industry.
• Provides delegated authority for all aircraft technical standards and acceptable deviations from Company maintenance policies and procedures that are not detrimental to airworthiness.
• Monitors maintenance performance against Company policies, procedures, and standards, and provides recommendations to improve the safety of operations and productivity of the entire operation.
• Assists with the annual budgetary requirements for all maintenance departments. Collaborate with other departments and stakeholders to ensure budgetary requirements are met.
• Provides delegated authority and oversight of the CASS program in the implementation of appropriate corrective actions agreed upon by the CRB.
• Works in direct liaison with the DO/CP in scheduling maintenance of Company’s aircraft, coordinating changes of maintenance schedules with all concerned, and all modifications changes required by flight operations.
• The delegated FAA contacted for matters regarding the Maintenance Department as described in this position description.
• Ensure that managers under his direction complete performance evaluations of personnel under their jurisdiction.
• Establishes efficient and economical policies and procedures for the accomplishment of all maintenance.
• Ensures that adequate staffing, facilities, tooling, and equipment are available for maintenance of the Company aircraft for the 121 and 135 certificates.
• Delegated responsibility for the maintenance of aircraft, engines, and components in the manner prescribed by the AAIP, manufacturers’ maintenance and overhaul manuals, service bulletins, ADs, Engineering Orders, and applicable CFRs.
• Provides written requests to the FAA for addition or deletion of aircraft to the Ops Specs and SAS.
• Responsible for the review and approval of employee expenses and invoices related to the maintenance operations.
• Responsible for assisting with functions associated with Customer’s requirements to include but not limited to accounting, invoicing, inventory reconciliation and counts.
• Responsible for reviewing and approving contracts related to maintenance assets and outsourced vendors.
• Liaison with outside customers to ensure contractual requirements pertaining to each agreement are executed.
• Comply with duties and responsibilities as outlined in the SMM including task analysis, risk analysis, risk assessments and risk control mitigation.
• Has the authority to perform and evaluate risk assessments based on audit findings. Utilizes the Risk Assessment Matrix Process to assign the appropriate level of risk.
• Reviews Company maintenance activities to ensure full compliance with Company policies and procedures, applicable federal rules and regulations, and OEM aircraft and component maintenance manuals.
• Ensures compliance with Customer’s BTM, including the approval of invoicing, and all transactions related to the customer.
• Prepare budgetary forecasts for all the maintenance sector, for all aircraft fleet and departments.
• Establishes efficient and economical policies and procedures for the accomplishment of all maintenance.
• Ensures that adequate staffing, facilities, tooling, and equipment are available for maintenance of the Company aircraft.
• Performs other duties as assigned by the Director of Maintenance.

QUALIFICATIONS:

Must hold a current A & P license 121.378(b) and meet supervisory and experience requirements under CFR 119.67(d) and 119.69(d) to be the accountable manager. Be qualified through training, experience, and expertise, and to the extent of his responsibilities have full understanding. This individual must meet the position requirements and qualifications as required by CFR 119.67 and 119.69.

SPECIAL POSITION REQUIREMENTS:

• Must be able to work nights and weekends and have a flexible travel schedule.
• Must have open minded flexibility and excellent communication skills.
• Must have industry awareness and have a compatible personality along with strong lateral leadership skills.

SUPERVISORY RESPONSIBILITY:

Direct Supervisor of: Quality Assurance, Technical Support, Maintenance Controllers, and line A&P Mechanics.

TRAINING REQUIREMENTS:

• Have at least 3 years of maintenance experience on different types of large airplanes with 10 or more passenger seats with an air carrier or certificated repair station, 1 year of which must have been as maintenance inspector; and
• Have at least 1 year of experience in a supervisory capacity maintaining the same category and class of aircraft as the certificate holder uses.

WORKING CONDITIONS AND PHYSICAL EFFORT:

Work typically performed in an office environment. However, due to work requirements, may require frequent travel will involve exposure to noise, chemicals, adverse temperatures and other similar hazards.

Mountain Air Cargo is an equal opportunity employer.