Assistant Director

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, youll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Insurance (IDOI):

The purpose of the Indiana Department of Insurance is to protect Hoosiers as they purchase and use insurance products to keep their assets and their families from loss or harm. Consumers may need assistance with certain claim situations or just help in understanding how their policies work. Our other primary obligation is to monitor the financial solvency of the insurance companies domiciled in Indiana so that the legal promises made in insurance policies are honored. To these ends, our Department staff is committed to providing exceptional customer service for both our consumers and our companies, and to maintain a fair and objective viewpoint as we examine each issue and circumstance within our jurisdiction.

Role Overview:

The Assistant Director oversees the operations of Indiana's state‑based exchange, ensuring daily management of plan certification, consumer eligibility, compliance, technology, data privacy, and consumer assistance. This role develops and implements long‑term strategic goals that align with federal and state healthcare reform requirements while ensuring ongoing compliance with the Affordable Care Act. The Assistant Director manages vendor relationships, coordinates with internal and external stakeholders, and regularly briefs executive leadership on project status and organizational priorities. The position maintains relationships with federal agencies and monitors the evolving health insurance landscape to provide effective strategic guidance. Additionally, the Assistant Director supervises staff, fosters a productive team environment, and ensures robust reporting, testing, and operations that support the stability of the Indiana Marketplace.

A degree is preferred for this position.

Salary:

The salary for this position traditionally starts at $75,010.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.
• Assist the Director with developing and coordinating plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.
• Provide guidance to agencies and the public regarding applicable laws and rules.
• Supervise subordinate personnel including hiring, determining workload, and authorizing assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.
• Assist with monitoring agency or program budget including revenues, expenditures, and budget projections.
• Communicate with news and other media and respond to media questions or requests in an appropriate public relations manner.
• Coordinate with other government officials on planning issues.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectation, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What Youll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Extensive knowledge of agency and/or organizational program(s) and business practices.
• Extensive knowledge of State programs and resources, public policy, and program evaluation.
• Ability to develop and/or measure program outcomes.
• Ability to create and maintain strong working relationships with key public and private government and business leaders.
• Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
• Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
• Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
• Make logical, well-informed, and objective decisions. Ability to perceive the impact and implications of decisions.
• Ability to identify problems. Determine accuracy and relevance of information. Implement sound judgment to generate and evaluate alternatives and to make recommendations.
• Ability to assign work, set clear direction, and manage workflow.
• Ability to effectively provide feedback, guidance or corrective action to coach and develop employee skillsets.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.