Assistant Director, Clinical Laboratory Operations

Classification Title:

AST DIR, Health Care Admin

Classification Minimum Requirements: Master''''s degree in an appropriate area and two years of relevant experience; or a bachelor''''s degree in an appropriate area and four years of relevant experience. Job Description:

Oversees daily operational activities for areas of responsibility:

• Coordinates the operations and workflow of the lab to achieve turn-around-time goals and satisfy client and pathologist needs
• Disseminates information to staff as necessary to maintain effective and safe practices
• Serves as a resource for complex technical and operational problem solving
• Oversees testing and laboratory functions according to SOPs and job specifications
• Ensures computer and middleware needs for each section are optimized to automate and integrate laboratory information systems with our processes
• Sets goals for workload and staffing for each area of responsibility in coordination with the Laboratory Medical Director and Director of Administration
• Works closely with the IT, Sales & Marketing, Pathologists, Laboratory Medical Director, Director of Administration, and Clients to successfully on-board new clients
• Participates in all meetings and prepares materials as required
• Organizes workforce: provides position descriptions and licensing requirements; determines appropriate FTE modeling; manages overtime;

Collaborate with the Laboratory Medical Director and Director of Administration to provide financial management:

• Establish an annual budget and financial management of the laboratory, including those for operations, administration, and sales and marketing
• Monitors budget targets and provides the Directors with reports; formulates plans to modify UFHPL operations as needed to meet budget targets
• Assists sections in determining requests for equipment acquisitions
• Ensures a cost analysis is performed on all new or updated tests
• Provides a review and recommendations for updates on CPT/billing codes annually
• Develops business plans and pro forma for new testing or investments

Responsible for maintaining a qualified staff:

• Achieves cross training and teamwork to minimize staffing needs and increase efficiency
• Ensures that all lab sections create and maintain a staffing schedule to cover all tasks required for laboratory operations on a daily basis
• Assists in recruiting students from medical technology programs and the laboratory community
• Cultivates a culture of trust and teamwork throughout the lab
• Ensures all staff have been trained and demonstrate competency
• Maintains transparent and clear communications with staff to better anticipate and avoid problems that could affect a technologist's desire to remain in the position

Leads the Section Supervisors:

• Provides oversight in assessing staff productivity data to monitor staffing and productivity
• Effectively uses and role models current leadership techniques and theories, encourages decision-making skills development of Supervisors and staff, and provides insight and leadership in complex situations
• Coaches Section Supervisors on interviewing candidates and selecting new employees based on qualifications and interpersonal skills that would fit the position
• Teaches Section Supervisors to evaluate personnel and give feedback in order to better achieve laboratory goals and provide opportunities for professional growth
• Provides oversight in the absence of a Section Supervisor, including for the Student Health Care Center Lab

Provides direction for Quality Control/Quality Assurance/Quality Improvement

• Ensures variances, errors and problems are tracked and corrective action is implemented to develop a culture of accountability and patient and staff safety
• Works with the Quality Coordinator to review monthly quality control and assurance program reports and incidents
• Coaches Section Supervisors on appropriate quality assurance for each section
• Promotes the laboratory's continuous improvement program

Expected Salary:

$120K - 158K - commensurate with education and experience

Required Qualifications:

Master's degree in an appropriate area and two years of relevant experience; or a bachelor's degree in an appropriate area and four years of relevant experience.

Preferred:

Licensed Clinical Laboratory Personnel. Experience with laboratory information systems and Lean/Six Sigma and process improvement.

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No