Assistant Director, Admissions Operations (Panama City Campus)

Florida State University

Panama City, FL

JOB DETAILS
SKILLS
Background Investigation, Brand Marketing (Branding), Campaigns, Communication Skills, Compensation and Benefits, Customer Relationship Management (CRM), Customer Support/Service, Education Regulations, Higher Education, Leadership, Maintain Compliance, Marketing Strategy, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, Operational Improvement, Operational Strategy, Operations Management, Operations Processes, Organizational Skills, People Management, Philosophy, Policy Development, Policy Implementation, Power Amplifier, Problem Solving Skills, Procedure Development, Procedure Implementation, Process Improvement, Recruiting Strategy, Secondary School, Staff Development, Strategic Planning, Student Admissions, Student Services, Systems Administration/Management, Time Management
LOCATION
Panama City, FL
POSTED
4 days ago

Department

PCC Admissions About Us | FSU Panama City

Florida State University is one of the nation's top public universities, and FSU Panama City amplifies the university's efforts to preserve, expand, and disseminate knowledge in the sciences, technology, arts, humanities, and human services professions. FSU Panama City is located 100 miles west of Tallahassee on the beautiful North St. Andrews Bay and is only three miles from the beaches of the Emerald Coast. FSU PC currently houses 20 bachelors programs, 9 masters programs, and 1 doctoral program, and boasts a small faculty-to-student ratio, which gives students a more personalized academic experience. Please visit https://pc.fsu.edu/promise for information about our FSU PC Promise to students and https://pc.fsu.edu/ for more information about our campus. FSU Panama City also recently opened a brand-new residential housing complex on campus, right on the water. This new apartment-style complex at FSU PC houses both undergraduate and graduate students. For more information about our on-campus housing, visit https://seminolelandingfsu.com/.

Responsibilities

  • Oversees the implementation of strategies to support campus enrollment goals, admissions priorities, and strategic marketing initiatives. Collaborates with staff to ensure consistent, timely, and relevant communications with prospective students, applicants, and admitted students through outreach campaigns, engagement initiatives, and Slate-based communication strategies.
  • Serves as a point of contact for applicants, parents, university officials, and community stakeholders. Develops expertise in residency and judicial processes related to admissions and promotes an environment of exceptional customer service throughout the admissions experience.
  • Works closely with FSU Panama City staff and Tallahassee admissions partners to ensure compliance with university admissions procedures, branding standards, enrollment objectives, and strategic admissions goals.
  • Assists campus leadership in the management of daily operational functions within the Admissions Office. Develops and implements processes that improve operational efficiency, enhance prospective student experiences, and support departmental objectives. Oversees appropriate Slate system access and collaborates with Tallahassee partners to maintain effective admissions operations.
  • Supports policy development, workflow improvements, and strategic initiatives that advance enrollment goals. Assists with the administration of admissions systems, communication strategies, and office operations while maintaining productive relationships with university partners and stakeholders.

Qualifications

Bachelors degree and four years' experience related to academic and/or student services or a combination of post-high school education and experience equal to eight years in the same.

Preferred Qualifications

  • Master's Degree.
  • Prior experience working in higher education admissions, enrollment management, student services, or related areas.
  • Expertise in Slate or other admissions CRM platforms.
  • Experience supervising professional staff and managing operational workflows.
  • Knowledge of residency determination, admissions policies, and higher education regulations.
  • Experience developing strategic communication or recruitment campaigns.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Experience developing and implementing policies, procedures, and operational processes.
  • Ability to establish and maintain effective working relationships with students, families, faculty, staff, and external stakeholders.
  • Strong organizational, problem-solving, and multitasking skills.
  • Proficiency with computer applications and student information systems.
  • Proficiency in Microsoft 365 Applications (Word, Excel, PowerPoint, Teams, etc.).

Contact Info

Inquiries should be directed to Dr. Tyler Towne for more information regarding this position.

University Information

One of the nations elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about Florida State University and our campuses.

Anticipated Salary Range

Starting at $51,500, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

The position will begin in Fall 2026.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.

About the Company

F

Florida State University