Assistant Director, Academic Advisement

Job Description - Assistant Director, Academic Advisement (26001393)

Job Description

Assistant Director, Academic Advisement - 26001393

Description

:

Assistant Director, Academic Advisement

Student Success

University Advisement Center

The Division of Student Success seeks an Assistant Director to provide leadership within the University Advisement Center. Successful candidates will be forward‑thinking, student‑centered, and solutions‑oriented leaders committed to strengthening one of the nation's fastest‑improving graduation and retention environments.

The Assistant Director will supervise a team of academic advisors and will also provide direct advisement services to support undergraduate students.

WHAT MAKES THE UNIVERSITY ADVISEMENT CENTER A GREAT PLACE?

• Generous benefits including:

• Paid Leave Time

• Comprehensive Health, dental, and vision insurance Coverage

• 403(b) and Pension plans

• And that''s not all; visit our benefits page at http://www.gsu.edu/hr/benefits/index.html

• A knowledge-sharing organization that works collaboratively with a variety of partners.

• Professional development opportunity and mentorship

• A rapidly growing center within an academic setting

Would you be interested in attending an award-winning research university for free? Our Tuition Assistance Program lets employees take classes for free. At Georgia State University we emphasize work-life balance.

HERE IS WHAT YOU WILL DO

Team Leadership & Supervision

• Directly supervising Graduation Counselors including hiring, onboarding, training, performance evaluation, and professional development.
• Establishing expectations, workflows, and accountability measures that support consistent, high-quality graduation counseling practices
• Providing leadership, coaching, and support for complex student cases escalated by Graduation counselors
• Fostering a collaborative, solution-focused culture centered on student success, policy expertise, and continuous improvement.

Strategic Graduation & Degree Progression Oversight

• Oversee graduation-focused advising strategies for high-credit, off-progression, and at-risk student populations
• Ensuring accurate and timely degree evaluations, graduation plans, and policy interpretations across the team
• Monitor degree progression barriers, identify systemic issues, and partner with Assistant Directors and Directors on resolution strategies.
• Lead the development, refinement, and execution of graduation initiatives and targeted completion campaigns.

Policy Interpretation & Advanced Case Resolution

• Serve as an escalation point for complex academic policy interpretation, degree exceptions, substitution requests, and cross-college issues.
• Ensure Graduation Counselors apply policies consistently and in alignment with Board of Regents and institutional regulations.
• Collaborate with colleges, the Registrar, Financial Aid, and Enrollment Services to resolve high-impact student cases.
• Recommend policy clarifications or process improvements based on case trends and outcomes.

Data-Informed Decision Making & Reporting

• Utilize data systems (EAB Navigate, Banner, Degree Works, Argos, Excel, and related tools) to monitor graduation trends, counselor caseloads, and intervention effectiveness.
• Analyze retention, progression, and completion data to inform staffing models, outreach strategies, and resource allocation.
• Prepare reports and insights for Director-level leadership to support institutional planning and performance metrics.
• Use data to drive continuous improvement across graduation counseling practices.

Cross-Unit Collaboration & Institutional Alignment

• Partner with Assistant Directors, College Advising Offices, and Academic Advisors I-III to align graduation advising standards and messaging.
• Represent the Graduation Counseling team on cross-functional committees focused on retention, curriculum, and academic operations.
• Serve as a subject-matter leader in degree progression and completion strategies across the university.
• Support onboarding and training efforts for broader advising staff as needed.

Training, Quality Assurance & Program Development

• Develop and oversee training frameworks for Graduation Counselors related to policy updates, degree evaluation best practices, and data tools.
• Establish quality assurance processes to ensure accuracy, consistency, and compliance in graduation counseling work.
• Identify professional development opportunities that expand team expertise and leadership capacity.
• Support presentations, workshops, and internal communications related to graduation pathways and academic policy.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.

Qualifications

:

Minimum Requirements:

• Bachelor''s degree and three years of supervisory/management experience, or a combination of education and experience.

Preferred Hiring Requirements:

Preference may be given to candidates who demonstrate the following:

• A Master's degree and at least five years of experience in student affairs, student retention, academic advising, or related higher education roles.
• Experience supervising, mentoring, or serving as a lead worker for advising or student-facing staff.
• Experience leading academic processes, student retention initiatives, or cross-campus projects.
• Demonstrated ability to use data and analytics to inform student success interventions and operational improvements.
• Strong oral and written communication skills, with proven ability to resolve complex student issues through follow-up and coordination.
• Proficiency with Banner, Excel, and student success platforms such as EAB Navigate and Degree Works (or comparable systems).

College/Business Unit

: Student Services

Department: University Advisement Center

Location

: Atlanta Campus

Shift: M-F, 8:30AM-5:15PM

Salary : $66,600

Pay Grade: 21

FLSA Status: Exempt

Job Type: Full Time (Benefits Eligible)

Job Posting

: 10/14/26, 7:43:20 PM

Closing Date

: 10/29/26, 9:29:00 AM

Special Instructions:

To be fully considered for this position, all applicants must submit the following at the time of submission:

• A complete and accurate GSU application
• Resume
• Cover Letter (optional)
• 3 Professional references

Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students'' and employees'' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University prohibits discrimination on the basis of an individual''s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.