Assistant Community Manager

CAPREIT

  • Saint Charles, Missouri
  • 2 days ago

    Highlights

    If you're a motivated professional with a passion for customer service, resident satisfaction, and operational excellence, this is your opportunity to join one of the nation's premier multifamily housing management companies. We are seeking a dedicated team member who thrives in a fast-paced environment, takes ownership of responsibilities, and is committed to delivering an exceptional resident experience.

    Numbers & Facts

    LocationSaint Charles, Missouri

    Description

    Overview:

    CAPREIT LOGO CURRENT78c3ffe6-8085-4bcf-99eb-c6224ec472ba

     

     

    Support. Lead. Make an Impact.

    CAPREIT is looking for a dynamic Assistant Community Manager to support operations at our The Exchange at the Streets of St. Charles apartment community.

     

    If you're a motivated professional with a passion for customer service, resident satisfaction, and operational excellence, this is your opportunity to join one of the nation's premier multifamily housing management companies.

     

    At CAPREIT, we don't just manage apartment communities. We create places people are proud to call home. We are seeking a dedicated team member who thrives in a fast-paced environment, takes ownership of responsibilities, and is committed to delivering an exceptional resident experience.


    Why CAPREIT?

    At CAPREIT, our people are the foundation of our success. We invest in our teams through professional development, advancement opportunities, and a culture built on collaboration, respect, and support.

    Our Core Values: FACE-IN

    Family • Accountability • Communication • Excellence • Integrity

    These values guide every decision we make and every relationship we build.


    Compensation & Benefits

    Hourly Pay

    $24.00

    CAPREIT Benefits Include:

    Medical, Dental & Vision Insurance
    401(k) with Company Match
    Competitive Bonus Program
    Leasing Commissions
    Mental Health Day
    Summer Fun Fridays
    Paid Vacation Time, Including Your Birthday Off
    Paid Sick Time & Holidays
    Career Growth & Development Opportunities
    Employee-Centered Culture


    Community Information

    Property Name: The Exchange at the Streets of St. Charles
    Address: Saint Charles, Missouri63303
    Number of Units: 254
    Openings Available: 1

    Responsibilities:

    What You'll Do

    Provide a High Level of Customer Service to Current and Prospective Residents

    • Show and lease apartment homes
    • Prepare and process leasing documents
    • Assist with move-in and move-out inspections
    • Promote positive resident relations
    • Communicate community events and policies to current and prospective residents
    • Deliver exceptional customer service that enhances the resident experience

    Assist the Community Manager in Meeting Financial and Operational Goals

    • Help meet and exceed budget expectations
    • Assist in controlling operating expenses
    • Support occupancy and rental rate goals
    • Collect rent and ensure timely follow-up on delinquent accounts
    • Conduct unlawful detainer procedures when necessary
    • Assist with bookkeeping and company reporting
    • Help maintain property compliance and operational standards

    Support Community Operations

    • Assist with daily office operations
    • Respond to resident concerns and resolve issues promptly
    • Maintain resident files and property records
    • Ensure company policies and procedures are followed
    • Help maintain a professional and welcoming office environment

    Partner with the Service Team

    • Process and follow up on maintenance requests
    • Communicate resident maintenance concerns
    • Assist in coordinating apartment turns and move-ins
    • Ensure the community remains well-maintained and secure
    • Support efforts to maintain curb appeal and resident satisfaction

    Serve as Community Manager in Their Absence

    • Support leadership and decision-making when needed
    • Assist with team oversight and operational continuity
    • Ensure daily operations continue smoothly and efficiently

    What We're Looking For

    We're searching for a professional who is:

    • Customer-focused and service-driven
    • Organized and detail-oriented
    • Financially minded and results-driven
    • Skilled at multitasking in a fast-paced environment
    • A strong communicator and team player
    • Passionate about creating outstanding resident experiences
    Qualifications:

    Qualified Candidates Will Have:

    • 3 to 5 years of multifamily housing or property management experience
    • Previous assistant management experience
    • Valid driver's license and reliable transportation is required
    • Strong customer service and resident relations skills
    • Experience with rent collections and resident accounts
    • Knowledge of property management operations
    • Experience with property management software such as RealPage, OneSite, Yardi, or the ability to quickly learn new systems
    • Proficiency with Microsoft Office and other business technologies
    • Excellent communication, organizational, and problem-solving skills
    • Ability to manage multiple priorities while maintaining attention to detail

    Schedule

    Schedule: Monday - Friday

    Occasional weekend availability as needed to support community operations and business needs


    Build a Career Where You Matter

    At CAPREIT, you'll have the opportunity to grow your leadership skills, support a thriving community, and make a meaningful impact every day.

    Apply today and discover why thousands of residents and employees choose CAPREIT as the place they call home.


    E-Verify Participating Employer

    CAPREIT participates in the federal E-Verify program. All offers of employment are contingent upon verification of identity and authorization to work in the United States.

    #CAPREITUS

     

     

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