As an Assistant Community Manager, you'll play a hands-on role in keeping your community running smoothly - from resident relations and collections to leasing support and work order management. You'll work closely with your Community Manager, learning the business from the inside out while making a real difference for residents every day. Occasional travel may be required on an annual or semi-annual basis.
What You'll Do
Resident Relations
- Be a visible, approachable presence in the community - someone residents trust and feel comfortable coming to
- Address resident concerns with genuine care and a sense of urgency, knowing when to escalate to the Community Manager
- Plan and execute community events that bring residents together and foster a true sense of belonging
Collections
- Prepare resident bills and statements for Community Manager approval
- Ensure all rent is collected accurately and on time
- Execute required legal notices and actions in full compliance with state law and Fair Housing Standards
Sales & Leasing Support
- Help ensure homes are move-in ready and meet Havenpark's quality standards
- Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals
Work Order Management
- Oversee the work order process to ensure all rental maintenance requests are resolved within 48 hours of receipt
- Keep accurate records and communicate status updates to residents and the operations team
What You Bring
- At least 1 year of experience in property management or a related field
- Strong verbal and written communication skills - you connect easily with residents, teammates, and leadership
- Highly organized with a sharp eye for detail and a knack for juggling multiple priorities
- A self-starter who takes initiative and follows through without being asked twice
- A collaborative, team-first mindset with a genuine desire to grow
- Comfortable with office technology and spending time both at a desk and walking the community
#ZDH
BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.