Assistant Community Association Manager (PAZ93026)

Company Summary

RealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.

At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.

Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work Certified. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.

Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there.

Our Guiding Values

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better.

Role Summary

The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors.

Responsibilities

• Provide administrative and operational support to the Community Association Manager across multiple communities.
• Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
• Assist in the preparation and distribution of meeting agendas, Board packets, and meeting minutes.
• Coordinate with vendors and contractors to ensure timely, high-quality service and adherence to community standards.
• Support financial processes, including invoice tracking, budget monitoring, and assessment follow-up, under the direction of the CAM.
• Conduct regular property inspections and assist with enforcement of community rules and regulations.
• Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
• Help plan and coordinate community events and communication efforts.
• Perform other duties as assigned to support the effective management of assigned communities.

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• Previous experience in property management, HOA/condominium management, real estate, hospitality, or a related field is preferred
• Strong organizational skills with the ability to prioritize and multitask effectively
• Excellent verbal and written communication skills
• Positive, customer-focused attitude with a professional demeanor
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus
• Ability to work independently and collaboratively in a dynamic, fast-paced

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10-15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

Pay and Benefits

$22.00 to $23.00, per hour depending on education and experience.

Benefits include

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

EEO & Values Statement

RealManage is a values-based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ADA Statement

RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at hr@ciramail.com.