Assistant Community Association Manager (MAZ8126)

Imagine being part of a fast-growing, tech-forward HOA management company where your career can truly take off-and where your success is celebrated every step of the way. Welcome to RealManage!

We're not just expanding-we're thriving. And as we grow, so do the opportunities for our team members. At RealManage, you'll find a supportive, energetic culture that values your hard work, respects your time, and encourages you to reach your full potential.

RealManage is proud to be Certified by Great Place to Work, a globally recognized authority on workplace culture and employee satisfaction. This honor is based entirely on feedback from our own team-proof that our people love where they work.

When you join RealManage, you're more than just an employee. You are part of a close-knit, nationwide team that invests in your long-term success.

Who We Are

RealManage is one of the top community management firms in the U.S., ranked #3 out of 5,000+ companies nationwide. We operate in 16 states and Washington, D.C., serving a wide range of communities-from HOAs and condos to luxury high-rises and master-planned developments. Our client list includes some of the country's most respected developers and builders.

We stand out for our innovative, tech-driven approach, combining cloud-based tools, mobile apps, and industry-leading expertise to deliver exceptional service at competitive prices.

Why Join Us

At RealManage, we don't just manage communities-we build them. Our mission is to deliver smart, transparent, and personalized solutions that exceed expectations. We constantly measure our performance, embrace innovation, and never stop improving.

We're more than a workplace-we're a team that values growth, integrity, and genuine connection. Whether you're launching your career or looking for your next big move, you'll find opportunity, support, and a place to thrive here.

Our Core Values

• Integrity - Always do the right thing
• Respect - Treat everyone with dignity
• Selflessness - Work for something bigger than yourself
• Personal Relationships - People do business with people they like
• Always Improving - Never stop growing

Join RealManage and be part of a company that's leading the way in community management-with heart, innovation, and a clear vision for the future.

Job Title: Assistant Community Association Manager

Key Responsibilities:

• Provide administrative and operational support to the Community Association Manager across multiple communities.
• Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
• Become familiar and knowledgeable of assigned portfolio's rules and regulations, amenities, meeting dates, architectural procedures, and other important community processes.
• Process architectural requests as they are submitted. All complete requests will be entered into Caliber prior to sending to the Committee according to association's approved procedures.
• ACAM is responsible for amenity access distribution (keys, fobs, passes, etc.).
• Prep Annual Meeting of the Membership documents
• Process compliance tours and ensure that violations submitted to administrative team are reviewed and mailed out in accordance with company policy.
• Assist with processing community-wide mailouts. ACAM will submit approved mass mailings through third party vendor with approved specifications.
• Attend Community meetings as needed
• Filing and scanning of correspondence according to company policy.
• Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
• Perform other duties as assigned to support the effective management of assigned communities.

Qualifications:

• Strong organizational skills with the ability to prioritize and multitask effectively.
• Excellent verbal and written communication skills.
• Positive, customer-focused attitude with a professional demeanor.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment

Physical Requirements - Office/Administrative Roles

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10-15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.
• environment.

Why Join Us

We are a people-focused, technology-driven HOA management company that values teamwork, growth, and service excellence. As an Assistant Community Association Manager, you'll gain valuable experience and growth opportunities in a supportive environment with room to advance your career.

EEO & Values Statement

RealManage is a value based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Pay and Benefits:

$21.00 to $22.00, per hour depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays