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Job Type
Full-time
Description
University Physicians' Association is looking for a full time, Assistant Clinical Office Manager for Edmunds Gastroenterology.
An Assistant Clinical Office Manager supports the daily operations of a healthcare practice by supervising administrative staff, ensuring efficient office workflows, maintaining compliance with healthcare regulations, and providing excellent patient service.
Assistant Clinical Office Manager Job Description
Job Summary:
The Assistant Clinical Office Manager assists in overseeing the daily administrative and operational functions of the medical office. This role supports the Clinical Office Manager by supervising front-office staff, coordinating patient services, maintaining compliance with healthcare regulations, and ensuring efficient office operations while promoting a positive patient experience.
Key Responsibilities
- Assist with the daily management of clinical office operations.
- Supervise and support front desk, scheduling, and administrative staff.
- Coordinate patient scheduling, registration, and check-in/check-out processes.
- Ensure accurate patient records and compliance with HIPAA regulations.
- Monitor office workflows to improve efficiency and patient satisfaction.
- Assist with employee training, scheduling, and performance coaching.
- Address patient concerns and resolve service issues professionally.
- Maintain office supplies and coordinate equipment maintenance.
- Support billing, insurance verification, and prior authorization processes.
- Prepare reports, maintain records, and assist with budgeting and inventory.
- Ensure compliance with OSHA, HIPAA, and organizational policies.
- Collaborate with providers and clinical staff to support quality patient care.
Requirements
- 2-5 years of experience in a medical office or healthcare setting.
- Previous supervisory or leadership experience preferred.
- Knowledge of medical terminology, insurance processes, and electronic health record (EHR) systems.
- Proficiency with Microsoft Office and practice management software.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Organizational and time management skills.
- Problem-solving and conflict-resolution abilities.
- Attention to detail and accuracy.
- Customer service orientation.
- Ability to multitask in a fast-paced healthcare environment.
- Knowledge of healthcare compliance and patient privacy regulations.
Physical Requirements
- Ability to sit, stand, and walk for extended periods.
- Occasionally lift up to 25 pounds.
- Ability to use standard office equipment and computers throughout the workday.