Assistant Clinic Manager I (Arleta)

JOB SUMMARY

This position will assist in managing the daily operations and staff of a medical clinic, ensuring quality requirements are met.

ESSENTIAL RESPONSIBILITIES

• Assist in managing clinic operations and productivity, ensuring flow efficiency.
• Monitor clinic schedules, progress, and compliance with goals and objectives.
• Facilitate collaboration between front and back offices to better process patients.
• Handle and resolve escalated issues, complaints, and grievances within established parameters.
• Prepare for site and records audits.
• Develop and foster positive working relationships with external community contacts and resources.
• Assist in analyzing operational data to assess the need for procedural revisions and enhancements.
• Participate in managing departmental performance reporting on metrics.
• Recruit, manage, and review a team of professionals.
• Set and allocate departmental budget.
• Participate in the development and implementation of policies and procedures.
• Ensure compliance with regulatory requirements and organizational standards.
• Perform other duties as assigned.

KNOWLEDGE / SKILLS / ABILITIES

• Knowledge of clinic administrative and operational best practices.
• High level of professionalism, customer service, and interpersonal skills.
• Strong computer skills in Microsoft Office.
• Ability to lead a team.
• Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality and adapting styles to differing audiences.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
• Ability to work on assignments requiring considerable judgment and initiative and to understand the implications of work.
• Ability to build productive working relationships with internal and external stakeholders.
• Ability to determine the course of action based on guidelines and to modify processes and methods as needed.
• Ability to work collaboratively across functions.
• Ability to pleasantly and effectively represent the organization.

EDUCATION / EXPERIENCE

• Bachelor's degree in health services administration, related field, or equivalent OR a combination of education and related work experience preferred.
• 1 to 2 years of related experience, including experience in a medical setting.

CERTIFICATIONS / LICENSURE / LANGUAGE

• Must provide proof of required vaccinations by federal, state, and local funding sources.
• Bilingual (English/Spanish) preferred.
• Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.
• El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service. To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator.

PHYSICAL REQUIREMENTS

• Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.
• AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -