POSITION TITLE: ASSISTANT CLINIC ADMINISTRATOR
FLSA: NON-EXEMPT
REQUIRED EDUCATION, SKILLS, AND ABILITIES:
- High school diploma or equivalent.
- Computer literate.
- Previous supervisory experience preferred
- Knowledge of Medicare, Medicaid, Workers Compensation and other health insurance.
- Two years' experience in Customer Service and Public Relations preferred
- Two years' experience in a hospital or clinic office setting preferred
- Excellent telephone skills
- One year patient coordinator experience
- Bilingual (English/Spanish) preferred.
PRINCIPAL DUTIES:
- General supervision of PA/MR Department in the absence of Clinic Administrator.
- Confirm employees' schedules and performance status with the Clinic Administrator.
- General provision of the department's functions and procedures to all new employees.
- Answer incoming phone calls and provide general information for callers of Social Services Department, Patient Affairs and Medical Records.
- Revise cashiers daily runs and count the monies.
- Collect monthly logs and reports in order to maintain appropriate statistical information.
- Perform as a liaison between employees of the department and manager by constant maintenance of information flow.
- Assist Clinic Administrator in the daily operations and with special projects
- Constant monitoring and auditing of patient account information for billing purposes
- Training new personnel, as required.
- Yearly employee evaluations
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
- Guide, oversee, and supervise faculty, staff, and students as assigned.