Pay Range: $65,000-$72,000 + Bonus Eligible
Relocation Assistance is Available.
Driving is required for this position; screening will be required.
This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.
Education and Experience
- High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.
OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVIITES
Supporting management of Property Operations
- Supervises distribution of repair work orders.
- Ensures property policies are administered fairly and consistently.
- Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
- Establishes and maintains open, collaborative relationships with associates.
- Monitors timeliness and quality of completion of repair work orders.
- Supervises Engineering and related areas in absence of the Director of Engineering.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.
- Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Selects and order or purchase new equipment, supplies, and furnishings.
- Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards
- Inspects and evaluates the physical condition of facilities to determine the type of work required.
- Maintains accurate logs and records as required.
- Operates generators and fire pumps as necessary.
- Provides emergency response services 24/7.
- Repairs equipment (e.g., refrigeration, laundry) as necessary.
- Ensures all associates have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service
- Empowers associates to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous
improvement.
- Sets a positive example for guest relations. Conducting Human Resources Activities
- Participates in interviewing and hiring of team members with the appropriate skills.
- Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
- Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
- Ensures associates understand Company, Resort and Departmental expectations and parameters.
- Ensures associates are cross-trained to support successful daily operations.
- Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
- Schedules associates to business demands and tracks associate time and attendance.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
- Observes service behaviors of associates and provides feedback to individuals.
- Ensures associate recognition is taking place on all shifts.
- Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
- Participates in associate progressive discipline procedures.
- Reviews associate satisfaction results.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.