Assistant Branch Manager - Pest Authority

Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results. The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution.

Benefits:

• Opportunity for advancement
• Company car
• Competitive salary
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

Assistant Branch Manager
Mosquito Authority | Pest Authority
Aberdeen, NC


About Us


Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results.


We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals.


We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team.


Position Overview


The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture.


Key Responsibilities


Leadership & Team Development
• Support the Branch Manager in leading and developing field technicians
• Conduct ride-alongs, coaching, and performance evaluations
• Lead daily huddles and weekly training meetings
• Assist with recruiting, onboarding, and training
• Uphold company culture, professionalism, and service standards


Sales & Customer Success
• Drive daily sales execution, upsells, and recurring service conversions
• Coach technicians on customer communication and value presentation
• Support retention efforts and professionally resolve escalations
• Promote white-glove service and a strong online reputation


Operations & Field Excellence
• Assist with scheduling, routing, and daily operations
• Perform field audits to ensure quality, safety, and consistency
• Monitor inventory, equipment, and vehicle readiness
• Ensure compliance with treatment protocols, PPE, and regulations


Branch Growth & Performance
• Support execution of branch growth strategies
• Maintain accountability and consistent customer experience
• Identify process, routing, and service improvements
• Provide feedback and reporting to leadership


What We’re Looking For
• Strong, hands-on leadership style
• Natural coach and mentor
• Comfortable with customer interaction and problem-solving
• Service industry experience preferred (pest control a plus, not required)
• Clear communicator; organized and process-driven
• Growth-minded with interest in long-term advancement
• Tech-comfortable (mobile apps, routing software, CRM)


Requirements
• Valid driver’s license and clean driving record
 • Prefer someone with a NC Pesticide License or Certified Applicators Card
 • Comfortable working outdoors in varying conditions
 • Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
 • Professional appearance and communication skills
 • Prior leadership or supervisory experience preferred


Why Join Us?
• Fast-growing, stable company with clear advancement paths
 • Professional training, certifications, and development
 • Strong reputation for service quality and customer satisfaction
 • Supportive leadership team focused on accountability and teamwork
 • Opportunity to make a real impact at the branch level


Compensation & Benefits


Competitive compensation and benefits offered, commensurate with experience. Top-tier candidates can expect market-leading pay.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority Corporate.