Assistant Branch Manager I

Frederick County Government

Brunswick, MD
1 day ago

$69,663.26–$118,427.55 Per Year

Highlights

Substitutions for the above-listed required education and experience are a Master's of Library Science Degree (MLS) or a Master's of Library Information Science (MLIS) from an accredited program with a Professional Public Librarian certification from the Maryland State Department of Education or the ability to obtain certification within 6 months of hire and 1 year experience of library experience. Actively participate in local, state, and national library associations; attend seminars, workshops and continuing education activities; maintain professional affiliations to keep abreast of current and emerging trends, innovation, technology, services and other related areas of library planning and services.

Numbers & Facts

Location	Brunswick, MD
Salary	$69,663.26–$118,427.55 Per Year

Description

Assistant Branch Manager I

Salary

$69,663.26 - $118,427.55 Annually

Location

Brunswick Public Library, MD

Job Type

Full-Time Library

Job Number

FY26-00677

Department

Public Libraries

Opening Date

09/17/2026

Closing Date

10/8/2026 4:00 PM Eastern

FLSA

Non-Exempt

Description
Benefits
Questions

JOB INFORMATION

Join the vibrant, community-minded team at Frederick County Public Libraries (FCPL)! We are seeking a creative, energetic, and visionary individual to become part of our team.

Located in Central Maryland between Washington D.C. and Baltimore, FCPL is a rapidly developing system of nine libraries and two bookmobiles. Our mission is to facilitate the publics freedom to explore, to invent, and to transform. FCPL connects people to ideas and to each other, helping to foster individual and community growth.

Exempt; full-time; 40 hours per week; varying schedule during regular FCPL hours; full-benefits; position is subject to system wide re-assignment

This professional-level supervisory position provides day-to-day leadership for assigned public service areas within a library branch. The Assistant Branch Manager I oversees service-desk operations, directs and evaluates the work of professional and paraprofessional staff, and ensures consistent, high-quality customer service across designated functional areas. Work at this level involves managing operational activities, supporting program delivery, and maintaining service quality within established library policies, procedures, and system-wide initiatives. The position exercises judgment in resolving routine to moderately complex patron and staff issues, provides training and performance feedback, and contributes to branch-level planning under the guidance of the Branch Manager. Supervision is received from the Branch Manager.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
Participation in the Maryland State Retirement and Pension System
Vesting after 10 years of service
Additional service credit for eligible previous public service, military service, etc.
Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
Generous Tuition Reimbursement Program
Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Manage the Information Desk, including Adult and Circulation Services to ensure a superior quality of service is provided by staff to the public
Resolve difficult patron complaints and problems
Assign responsibilities, supervise, develop, and evaluate the performance of direct reports; oversee scheduling and workload assignment
Train and/or mentor staff as needed
Participate in the planning and facilitation of adult programming
Provide leadership to department staff in setting goals and objectives for fulfilling FCPLs mission and strategic plan
Set expectations and standards for exemplary customer service and train staff to meet them
Collaborate with the Branch Manager to address and support system-wide issues and concerns
Work with the Branch Manager to identify, plan, implement and evaluate promotional, marketing, and outreach activities for communicating the vision and mission of the library; participate in outreach program as needed
Oversee the development, maintenance, and evaluation of resources in the Adult Services area, working with Materials Management
Implement and direct merchandising and other strategies for in-house marketing of resources
Build relationships and partnerships with community organizations, businesses and leaders for advocacy and financial support
Use current technology to improve personal efficiency, branch efficiency, and delivery of customer service
Work collaboratively within the community to assess community needs and interpret FCPLs ability to meet those needs
Perform Person-in-Charge duties to ensure safety and security of patrons, staff, and the facility
Train the public to efficiently use services and resources provided by the library
Participate in interviewing and selection of department staff
Support and interpret departmental, library and systems policies and procedures to the staff and the general public
Provide direct public service to patrons at all service points
Conduct regular staff meetings to train, review policy and procedure, and to resolve department challenges
Participate on branch and system-wide work teams
Maintain professional growth through learning opportunities
Actively participate in local, state, and national library associations; attend seminars, workshops and continuing education activities; maintain professional affiliations to keep abreast of current and emerging trends, innovation, technology, services and other related areas of library planning and services
In the absence of the Branch Manager, fulfill the duties and daily responsibilities of that position
Actively support the values of Frederick County Public Libraries
May perform duties as a Passport Acceptance Agent, to include executing passport applications
May require the ability to become a certified Notary for the State of Maryland within 90 days of hire
Perform other duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employees position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

QUALIFICATIONS AND REQUIREMENTS

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Bachelor's degree from an accredited college or university
Minimum of 3 years of library experience
Minimum of 1 year of experience supervising or directing the work of others

KNOWLEDGE, SKILLS AND ABILITIES:

A successful incumbent operating in this role displays the following:

Ability to obtain and maintain Library Associate certification from the MD State Library Agency within 2 years of hire, plus willingness and ability to attend training sessions as applicable
Ability to assess community needs and to develop, plan, implement library materials selection, and implement initiatives to meet those needs
Ability to assess user needs and communicate technology systems and solutions regarding user needs in library website development
Ability to utilize necessary technologies, including FCPL's computerized systems, other database systems associated with Acquisitions and Interlibrary Loan Services, and library catalog/discovery systems
Ability to handle multiple priorities, assignments, and unanticipated emergencies
Ability to work effectively independently, cooperatively, and as part of a team
Ability to effectively supervise, direct, and evaluate the work of others
Ability to provide effective leadership in public library services
Ability to plan and facilitate adult programs
Ability to effectively create and analyze information, including written, statistical, and numerical data
Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to effectively build relationships and partnerships with community organizations, and businesses
Ability to develop and maintain effective working relationships with staff, community organizations, government officials, and the general public
Knowledge of modern management theory and practices with demonstrated effective skills and judgment in public library management and problem solving
Knowledge of marketing principles with ability to effectively apply them to a library setting
Knowledge of general and specialized reference materials and sources, and the most effective means to access information
Knowledge of, and ability to, effectively use social media and other online tools to promote the library and gather feedback from the public
Knowledge of existing and emerging technology trends and electronic formats for library materials, with the ability to research and analyze them for use by public library patrons
Knowledge of modern management theory and practices, with demonstrated effective skills and judgment in public library management and problem-solving
Knowledge of social media tools and techniques and marketing principles, with the skills to effectively communicate in an online environment to engage customers via social media and apply them to a library setting
Knowledge of current library standards and practices, especially in the areas of circulation, use of the Dewey Decimal System, interlibrary loan, cataloging, and patron privacy
Effective leadership skills
Strong internal and external customer service skills including ability to exhibit patience, tact and courtesy working collaboratively in a team environment
Strong and effective spoken and written (English) communication skills,
Research skills to maintain knowledge of industry trends, age-appropriate literature, developmental stages, and interests

PREFERENCE MAY BE GIVEN FOR:

Direct work experience in a public library
Current Frederick County Public Libraries (FCPL) Employee

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

While working in this position the employee is required to frequently sit, walk, and reach; occasionally lift up to 20 pounds.
While working in this position the employee is required to constantly work indoors; frequently work outdoors and walk on uneven ground.
During outreach programs and events, the employee is frequently working outdoors, with the possibly of working in hot temperatures (above 100 degrees), working in cold temperatures (below 32 degrees) and walking on uneven ground

ADDITIONAL INFORMATION / EXAMINATION PROCESS

Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination
Ability to provide own transportation to meetings, workshops and branch libraries as needed
Available for varied workdays and hours within the FCPL operating schedule

KIND OF EXAMINATION (may include):

An evaluation of training and experience
One or more interviews

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov

Retirement Plan:

Library employees who qualify are required by state law to participate in the Maryland State Teachers Pension System. Refer to http://www.sra.state.md.us/

Other Library employees who qualify will participate in a defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in the Non-Uniformed Plan. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance:

County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance:

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts:

The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $2,700 per year for Health Care Spending and $5,000 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors services, and eyeglasses / contact lenses.

Life Insurance:

Employees are insurance for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Voluntary Life Insurance Program is offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, spouses and dependents.

Savings Plan - Deferred Compensation:

The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employees direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time.

Educational Reimbursement Program: County employees who have successfully passed their probationary period may take up to two job-related courses per semester at any accredited educational institution. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesnt remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program:

This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related problem.

Leave

Annual Leave - Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows:

Years of Service Days per Year

0 - 2 years 11 days

2 - 10 years 17 days

10 + years 24 days

Sick Leave accrual rate is as follows based on length of employment and the following schedule:

0-2 years 10 days

2+ years 12 days

Sick Leave may also be used for illness of an employees child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.

Holidays:

The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Governments benefit package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.

All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.

Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. Your application may be considered incomplete if vague descriptions of experience are included or if you cite experience in your supplemental question response that is not included on the Work History section of this application. When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience based on the information submitted, or if you state "see resume" as your response, your application may not be considered further.

I have read and acknowledge the above instructions.

Which best describes your level of education?

Less than a Bachelors degree received
Bachelors degree received
Masters degree received
Master's of Library Science Degree (MLS) received
Master's of Library Information Science (MLIS) received

How many years of library work experience do you have?

Less than 1 year of work experience
1 year of work experience
2 years of work experience
3 or more years of work experience

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be considered further.

Do you have at least 1 year of experience supervising or directing the work of others?

Do you have direct work experience in a public library?

Are you a current Frederick County Public Libraries (FCPL) employee?

Required Question

Employer Frederick County Government

Address 12 East Church Street

Frederick, Maryland, 21701

Phone 301-600-1070

Website http://www.FrederickCountymd.gov/jobs

Assistant Branch Manager I

Frederick County Government

Highlights

Numbers & Facts

Description

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