Assistant Branch Leader - Wilton Manors

BankUnited Inc

  • Wilton Manors, FL
  • 4 days ago

    Highlights

    SUMMARY: The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

    Numbers & Facts

    LocationWilton Manors, FL

    Description

    SUMMARY: The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

    • Assist the Market Leader in ensuring the branch meets and exceeds day to day established sales and revenue goals and credit quality standards through personal and staff production.
    • Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term sales goals. The ABL takes the lead role in being the "sales coach" for the branch.
    • Direct and coordinate the day to day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance requirements, and 100% client satisfaction.
    • Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity.
    • Manage service levels against customer expectations.
    • Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
    • Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
    • Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
    • Maintain an understanding of all current financial products, policies, procedures and regulations.
    • Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments and account quality reviews.
    • Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
    • Works with Market Leader's within the business community and civic organizations to generate new business.
    • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
    • Adheres to Bank policies and procedures and completes required training.
    • Identifies and reports suspicious activity.

    SUPERVISORY RESPONSIBILITIES

    • Supervises function, projects or services and/or one or more employees, as applicable.
    • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

    EDUCATION

    HS Diploma or GED required Associate's Degree preferred Or Bachelor's Degree preferred

    EXPERIENCE

    • 3-5 Years progressive banking (branch) experience with demonstrated leadership capabilities required
    • Strong branch operations and sales experience preferred

    Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

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