Assistant Box Office Manager

City of Hampton Virginia

  • Hampton, VA
  • 3 days ago
  • $42,778–$47,056 Per Year

Highlights

Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. The Assistant Box Office Manager performs a variety of administrative, general accounting, and technical duties essential to daily box office operations and provides day-to-day supervision of staff to ensure exceptional customer service for patrons.

Numbers & Facts

LocationHampton, VA
Salary$42,778–$47,056 Per Year

Description

Assistant Box Office Manager

Salary

$42,778.00 - $47,056.00 Annually

Location

Coliseum Operations, Hampton, VA

Job Type

Full-Time Permanent

Job Number

09650

Department

COLISEUM OPERATIONS

Opening Date

10/30/2026

Closing Date

Continuous

FLSA

Exempt

  • Description
  • Benefits
  • Questions

Function

The City of Hampton is seeking a detail-oriented and customer-focused professional to support the efficient operation of the Hampton Coliseum and Hampton Arts Box Offices. The Assistant Box Office Manager performs a variety of administrative, general accounting, and technical duties essential to daily box office operations and provides day-to-day supervision of staff to ensure exceptional customer service for patrons. In the absence of the Box Office Manager, this role assumes responsibility for box office operations, including cash handling, reporting, and problem resolution. The ideal candidate is organized, dependable, and thrives in a fast-paced, event-driven environment while maintaining accuracy and professionalism.

Come work for the City of Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers career and professional development, tuition reimbursement, and a comprehensive benefit package.

Minimum Requirements:

  • Bachelors degree in Business Administration, Accounting, Finance, Sports Management, or a closely related field of study preferred.

  • One (1) year of full-time supervisory experience, preferably in an assistant manager capacity.

  • One (1) year of experience in an arena, theatre, or stadium box office operation is preferred.

  • A combination of education and experience may be considered for this position.

  • Must possess a valid driver's license and must have and maintain a satisfactory driver's record based on the City of Hampton's criteria.

  • Must successfully pass a background check before any offer of employment or promotion.

Additional Requirements:

  • Knowledge of the principles, practices, and procedures of bookkeeping, ticket control, financial management, and general office principles; experience in personnel management.
  • Proficiency in using a personal computer and knowledge of various software, including Microsoft Office, Ticketmaster (preferred), or other ticketing software platforms.
  • Must be eligible to be bonded.
  • Must have certification in Techniques for Effective Alcohol Management (TEAM) training or be able to obtain within 6 months of hire.
  • Requires work beyond a standard 40-hour work week to include evenings, weekends, and holidays.
  • Requires working from multiple department venues.
  • The incumbent may be considered "essential personnel" during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules.

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"Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits."

Benefits Overview

This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

  • Sentara Health Plans
  • EAP Provider: ComPsych
  • OptumRx
  • Delta Dental Insurance
  • Anthem Blue View Vision
  • FSA Reimbursement accounts
  • Standard: Accident and Critical Illness
  • Chubb Term Life Insurance
  • Legal Resources Plan
  • Virginia 529
  • Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
  • Employees begin accruing annual and sick leave immediately.
  • Other forms of leave include:
  • Maternity Leave
  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)

The eleven paid holidays each year include:

  • New Years Day

  • Martin Luther King, Jr. Day

  • Presidents Day

  • Memorial Day

  • Juneteenth Day

  • Independence Day

  • Labor Day

  • Veterans Day

  • Thanksgiving Day

  • Christmas Day

  • Employees birthday

  • The retirement plan is offered through the Virginia Retirement System (VRS1-888-827-3847) and is a defined benefit pension plan. For more information, see the VRS website.

  • Group life insurance is offered through the VRS and the carrier is Securian Financial.

  • Mission Square Retirement plans 457, Roth IRA, Roth 457 plans are offered through Mission Square Retirement(1-800-669-7400). For more information, visit Mission Square.

  • Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.

  • Direct deposit into most banks is a convenient finance feature.

  • Employees are covered for Workers Compensation where appropriate.

  • Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.

  • The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family contact CompPysch at 1-877-327-2872 or see the Guidance Resources Website.

01

Do you have a Bachelors Degree in Business Administration, Accounting, Finance, Sports Management or a closely related field?

  • Yes
  • No

02

Do you have at least 1 year of supervisory experience? PLEASE ENSURE YOUR APPLICATION SHOWS WHERE YOU GAINED THIS EXPERIENCE.

  • Yes
  • No

03

Which of the options below best describes your experience in an arena, theatre, or stadium box office operation setting? PLEASE ENSURE YOUR APPLICATION SHOWS WHERE YOU GAINED THIS EXPERIENCE.

  • No experience
  • 1-2 years experience
  • 3-4 years experience
  • 5 or more years experience

04

This position requires work beyond a standard 40-hour work week to include evenings, weekends and holidays. Are you willing to accept work that is expected during these times?

  • Yes
  • No

05

I understand that if selected for this position, I must successfully pass a criminal background check prior to any offer of employment or promotion.

  • Yes
  • No

06

This position requires that you possess a valid drivers license and have and maintain a satisfactory driving record based on the City of Hamptons criteria. Failure to provide your drivers license number will prevent us from considering your application. Please confirm your drivers license number by entering it below:

Required Question

Employer City of Hampton

Address 22 Lincoln Street

Hampton, Virginia, 23669

Phone (757) 727-6407

Website http://www.hampton.gov/hr

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