Assistant-Administrative NEW

Assistant-Administrative

Job Description

Overview

Administrative Assistant

Location: Riley Outpatient Center; Indianapolis, IN

Schedule: Monday-Friday, 8:00 AM - 4:30 PM- No holidays or weekends!

About the Role

We are seeking a detail-oriented and professional Administrative Assistant to join our Plastic Surgery department. This role is essential for ensuring smooth patient flow, accurate documentation, and effective coordination across multiple teams and departments.

Key Responsibilities

• Perform patient check-out, scheduling, and insurance verifications
• Scan documents and manage RightFax communications
• Coordinate with RCS, Surgery Department, Eskenazi, and other partners
• Address basic administrative and technical issues as they arise

Tools for Success

• Previous medical office experience is a plus!
• Proficiency in Cerner and MS Office (Word, PowerPoint, Excel)
• Strong customer service and communication skills
• Ability to multitask and work under pressure
• Professionalism and documentation accuracy
• Coachable and able to de-escalate situations effectively

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.