Special Instructions
Dear Applicant,
The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:
- Social Security Number
- Date of Birth
- Age
- Citizenship Status
- Gender
- Ethnicity/Race
- Marital Status
- Applicant Photos
* A redaction guide can be found by clicking here.
Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.
Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).
Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members
Job Description
Department: Business Office (Student Payment-Inquiry Resolution Information Team)
General Statement of Job
The Accounting Assistant assists with various functions in the Business (Student Payment-Inquiry Resolution Information Team) area of the Business Office. Responsible for applying CRC/CWA payments, compiling reports, maintaining and updating all cashier student publications and the cashier website information.
Specific Duties and Responsibilities
Essential Functions:
- Assist in resolving student account issues that may prevent timely payment.
- Respond to student inquiries promptly via phone and email.
- Handle incoming calls related to correspondence, account questions, and past-due concerns.
- Assists in preparing student payment arrangements.
- Provide customer service to faculty, staff, students, and external entities such as government agencies and vendors.
- Present cashier information during student orientations and training sessions.
- Prepare PowerPoint presentations, as needed.
- Post and apply CRC/CWA payments daily and ensure accuracy in CRC.
- Apply CRC adjustments completed in the legacy system to the corresponding CRC accounts.
- Facilitates end-of-the-month CRC activity with cashiers and the Accounts Receivable department.
- Identifies discrepancies related to CRC functions and resolves issues or escalates as necessary.
- Prepare monthly management reports related to student tuition.
- Compile and update student publications, cashier instructional materials, and content for the cashier website, ensuring accuracy and compliance with procedures.
- Reviews and routes Emergency Loans and related student emails to Cashiers.
- Maintain, safeguard, and organize records through filing, retrieval, retention, storage, coding, updating, and purging.
- Utilize various software applications (spreadsheets, databases, statistical and graphics tools) to create and format data and reports.
- Communicate professionally with vendors, students, and employees through email and phone.
- Assists and cross-trains between related positions within the department.
- Travels throughout the college district, as needed.
- Performs related duties as required.
Required Education and Experience
- To qualify, one of the following must be met:
- Associate's degree
- A minimum of 60 earned college hours
- At least one (1) year of accounting experience, preferred.
- Experience in a higher education institution, preferred.
Required Knowledge, Skills and Abilities
- Excellent oral, written and interpersonal communication skills.
- Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
- Familiarity with business practices and willingness to become familiar with departmental goals.
- Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
- Ability to work independently as well as a team player within department and with others.
- Ability to work eve