Assistant Account Manager / Account Manager
Pay:$20.00+ per hour(Based on Experience)
Location:Tulsa, OK
Shift:6:00 AM 4:30 PM
Job Order #:152229
Position Overview
Stand-By Personnel is seeking an organized and detail-oriented Assistant Account Manager for a long-term opportunity in Tulsa. This position combines account support, client communication, administrative responsibilities, reporting, data entry, and customer service.
The selected candidate will initially join the team as an Assistant Account Manager, learning the accounts, processes, systems, and customer relationships necessary to eventually advance into an Account Manager role.
This is an excellent opportunity for someone with strong computer and Microsoft Excel skills who is looking for more than a traditional office position and wants the opportunity to develop into a larger account-management role.
Required Experience & Skills
Strong Microsoft Excel skills required
Strong computer and data-entry skills
Excellent organizational abilities
Strong attention to detail and accuracy
Professional written and verbal communication skills
Strong customer service skills
Ability to communicate professionally with clients
Ability to maintain accurate records and reports
Ability to manage multiple priorities and deadlines
Professional phone and email communication skills
Dependable attendance and punctuality
Ability to work independently and as part of a team
Strong willingness to learn and take on additional responsibilities
Desire to grow into an Account Manager position
Essential Duties & Responsibilities
Support daily account-management activities
Assist Account Managers with assigned customer accounts
Communicate professionally with clients
Respond to routine customer questions and requests
Maintain accurate account information
Perform data entry
Prepare and update reports
Organize electronic and physical records
Maintain applicable files and documentation
Answer incoming phone calls
Manage email correspondence
Provide customer service support
Track applicable account information and activity
Use Microsoft Excel for reporting and recordkeeping
Verify information for accuracy
Communicate updates to appropriate personnel
Follow up on outstanding account needs
Assist with general office responsibilities
Learn established account-management procedures
Take on increased account responsibilities as experience develops
Perform additional administrative and account-support duties as assigned
Account Management Support
The Assistant Account Manager will help support existing accounts by:
Maintaining customer information
Communicating with clients
Responding to routine requests
Tracking account activity
Updating applicable records
Preparing reports
Following up on outstanding items
Coordinating information with internal personnel
Helping ensure customer needs are addressed accurately and promptly
As the employee develops, additional responsibility may be assigned with the goal of progressing into a full Account Manager position.
Microsoft Excel & Reporting
Strong Excel skills are an important requirement for this position.
Candidates should be comfortable using Excel to:
Enter and organize data
Maintain account information
Update spreadsheets
Prepare reports
Track customer or operational information
Review data for accuracy
Organize larger amounts of information
Support ongoing account-management activities
Office & Administrative Responsibilities
Perform accurate data entry
Maintain organized files
Answer incoming phone calls
Respond to email correspondence
Prepare routine documentation
Maintain records and reports
Assist with general office activities
Provide administrative support as needed
Keep account information current and organized
Client Communication & Customer Service
Communicate professionally with customers
Answer routine account questions
Respond to customer requests
Provide accurate information
Maintain courteous phone and email communication
Follow up when additional information is needed
Help maintain positive client relationships
Escalate more complex concerns when appropriate
Career Progression
This position is designed with advancement potential.
The selected candidate will:
Begin as an Assistant Account Manager
Learn internal account-management processes
Develop familiarity with assigned customers
Build reporting and administrative skills
Gain additional client-facing responsibilities
Learn to manage account priorities independently
Take on greater ownership as knowledge and performance develop
Have the opportunity to advance into an Account Manager role
Candidates should be interested in developing a long-term career rather than viewing the position solely as a general administrative role.
Preferred Qualifications
Assistant Account Manager experience
Account-management experience
Customer service experience
Administrative or office experience
Client-support experience
Advanced Microsoft Excel experience
Reporting experience
Data-entry experience
Professional phone experience
Experience maintaining customer records
Previous experience supporting multiple accounts or clients
Key Skills for Success
Microsoft Excel
Account management
Customer service
Client communication
Data entry
Reporting
Recordkeeping
Organization
Attention to detail
Multitasking
Follow-through
Professional communication
Problem-solving
Career-driven mindset
Work Environment
Professional office and account-support environment
Regular computer, telephone, email, and Excel responsibilities
Frequent communication with customers and internal personnel
Detail-oriented position requiring accurate records and consistent follow-through
Fast-paced environment requiring organization and management of multiple priorities
Consistent 6:00 AM 4:30 PM schedule
Strong emphasis on customer service, accuracy, dependability, and professional growth
Why You'll Want This Opportunity
Starting pay of $20.00+/hour, based on experience
Long-term career opportunity
Clear opportunity to advance from Assistant Account Manager to Account Manager
Utilize and strengthen Microsoft Excel skills
Gain hands-on client and account-management experience
Build valuable reporting, customer service, and business communication skills
Take on increasing responsibility as experience develops
Excellent opportunity for an organized, dependable professional looking to grow beyond an entry-level office position
Ready to Apply?
Apply today for immediate consideration or call/text 918-582-0522 for more information.
You can also apply in person at:
Stand-By Personnel Tulsa Skilled Division
1531 E. 2nd St.
Tulsa, OK 74120
MondayFriday | 8 AM 4 PM