Highlights
Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts.
Numbers & Facts
| Location | Denver, CO |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com |
Description
Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
- High School Diploma or GED
- Excellent oral/written communication skills
- Exceptional customer service skills
- Demonstrated ability to maintain integrity, honesty and professionalism
- Ability to diffuse confrontational situations
- Bachelor's Degree
- 1 year of retail asset protection experience
- Any multi-store asset protection experience
- Wicklander Certification
- Operational knowledge of CCTV systems
- Conduct plainclothes surveillance to detect internal and external loss within a store environment
- Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
- Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
- Conduct physical security checks; make recommendations to prevent loss and improve profitability
- Partner with law enforcement and prepare case reports for criminal prosecution
- Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
- Serve as a district and division liaison to identify and develop solutions to reduce waste
- Complete thorough reports on all AP related activities
- Support the district asset protection manager (APM) in execution of AP initiatives
- Ensure the implementation and effectiveness of AP strategies at store level
- Assist the district APM with external and internal investigations
- Testify in court and labor hearings on behalf of the company
- Ensure compliance with corporate policies and procedures
- Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
- Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
About Company
Kroger Family of Companies, one of the world’s largest retailers, employs nearly 431,000 associates who serve customers in 2,778 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries also operate 2,231 pharmacies, 784 convenience stores, 323 fine jewelry stores, 1,387 supermarket fuel centers and 38 food production plants in the United States. With sales of $109.8 billion in 2015, we continue to grow. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.