Position Summary:
The Mobile Assessment Team (MAT) Clinician is responsible for responding to, and providing, on-site psychiatric and substance use crisis assessments to ensure a patient receives the most appropriate level of care and treatment recommendation. The clinician is responsible for assessing and identifying behavioral, educational, developmental and psychosocial functioning of the patient and completing a clinical assessment using DSM criteria to determine best patient care.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
- Responds to initial notification within 15 minutes when on call and arrives within one (1) hour of initial request for services from the referring provider.
- Completes the PASP tool within 45 minutes, preferably within 30 minutes.
- Identifies need for the additional screenings to include: Substance Use Screening, Nutritional Screening, Abuse Screening and Functional Abilities Screening. For child and adolescent population, identifies needs for educational and developmental screens.
- Demonstrates knowledge of admission criteria for inpatient, partial, intensive outpatient and traditional outpatient levels of care.
- Maintains a working knowledge of Medicare, Medicaid and Managed Care Organizations to assist with the most appropriate disposition and care for the patient.
- Demonstrates knowledge and competency in providing thorough and concise information to the attending physician to secure treatment recommendation and disposition of the assessment.
- Ensures that each patient, regardless of recommended treatment is either seen by a physician or has a consult completed with a physician.
- Demonstrates knowledge of community resources and offers a minimum of three (3) referrals for outpatient resources when not deemed a psychiatric or medical emergency risk requiring a higher level of treatment.
- Ability to state local laws, ordinances, and practices governing involuntary hospitalization and ensure compliance with same.
- Ability to state the procedure for managing medical and psychiatric emergencies according to EMTALA guidelines along with facility policies and procedures.
- Accurately documents all information related to a medical/psychiatric emergency transfer to include Memorandum of Transfers, consent/refusal for care, progress notes, MD consultation and signature.
- Demonstrates understanding of MAT schedule to include working 4 shifts per month and request for time off policies.
- Demonstrates an ability to be flexible, organized and function well in stressful situations
- Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
- Maintains a good working relationship/team work both within the department and with other departments.
- Ensures that documentation meets current standards and policies.
- Manages and operates equipment safely and correctly.
- Supports and maintains a culture of safety and quality.
- Demonstrates understanding of HIPAA.
- Demonstrates understanding of Patient's Rights to Report and Patient Advocacy.
- Perform other duties as assigned.
Safety (15% of performance review)
- Strives to create a safe, healing environment for patients and family members
- Follows all safety rules while on the job.
- Reports "near misses", as well as errors and accidents promptly.
- Corrects minor safety hazards.
- Communicates with peers and management regarding any hazards identified in the workplace.
- Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
- Participates in quality projects, as assigned, and supports quality initiatives.
- Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
- Works well with others in a spirit of teamwork and cooperation.
- Responds willingly to colleagues and serves as an active part of the hospital team.
- Builds collaborative relationships with patients, families, staff, and physicians.
- The ability to retrieve, communicate, and present data and information both verbally and in writing as required
- Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
- Demonstrates adequate skills in all forms of communication.
- Adheres to the Standards of Behavior
Integrity (15% of performance review)
- Strives to always do the right thing for the patient, coworkers, and the hospital
- Adheres to established standards, policies, procedures, protocols, and laws.
- Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
- Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
- Completes required trainings within defined time periods.
- Exemplifies professionalism through good attendance and positive attitude, at all times.
- Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
- Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
- Demonstrates accountability for ensuring the highest quality patient care for patients.
- Willingness to be accepting of those in need, and to extend a helping hand
- Desire to go above and beyond for others
- Understanding and accepting of cultural diversity and differences