ASRC Stock Clerk and Receptionist

Overview: Under the general direction of the Stock Manager, the primary functions of the incumbent are to provide clerical support for the administrative and program staff of the Stock Department, including answering telephones, greeting shareholders and visitors including assisting, and providing direction and information to shareholders, visitors, and other guests of the organization, typing, and filing, assisting with heirship files, reviewing reports, assisting with the dividends and election. As the largest Alaskan-owned company employing over 18,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

About:

Join Arctic Slope Regional Corporation (ASRC), a private, for-profit corporation that is owned by and represents the business interests of its over 14,500 Iñupiaq shareholders. As the largest Alaskan-owned company employing over 18,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

 

We are proud to be recognized as Alaska Business Magazine’s #1 Top 49er for over 30 years running and #120 on the Forbes’ America’s Top Private Companies.

Overview:

Under the general direction of the Stock Manager, the primary functions of the incumbent are to provide clerical support for the administrative and program staff of the Stock Department, including answering telephones, greeting shareholders and visitors including assisting, and providing direction and information to shareholders, visitors, and other guests of the organization, typing, and filing, assisting with heirship files, reviewing reports, assisting with the dividends and election.

Responsibilities:

• Greet visitors and determines nature of business and announces visitors to appropriate personnel, escorting him or
• her to the appropriate location.
• Assists Stock Technicians with heirship research, including sending emails to outside agencies, working with
• shareholders or potential shareholders to gather heirship documents, making system notes with research findings.
• Second review Stock Technician work items for accuracy.
• Keeping organization of files in line with department filing requirements, performing basic filing and recordkeeping.
• Assist ASRC shareholders with questions and difficulties relating to their stock and dividends.
• Assist with the yearly ASRC Election, Annual Meeting, and Informational meetings (including village travel).
• Assist Stock Technicians at local outreach events.
• Answer incoming telephone calls, determines purpose of callers, and route calls to the appropriate employee or department using standard telephone etiquette and procedures, taking messages and scheduling appointments.
• Answers question about stock department and provide callers with address, directions, and other information
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Retrieves messages from voice mail and forwards to appropriate personnel.
• Track calls and follow-up calls to shareholders.
• Update stock information; maintaining material in an orderly manner.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks.

Qualifications:

• Strong knowledge, understanding and sensitivity to the Inupiat culture.
• Ability to accurately type a minimum of 40 wpm.
• Good working knowledge of English, grammar, punctuation, spelling, style, etc.
• Ability to operate standard office machines.
• Knowledge of efficient office procedures.
• Ability to answer telephones and greet the public in a friendly and courteous manner.
• Ability to speak in a clear and understandable manner and write legibly.
• High school graduate or equivalent.
• One (1) year of clerical work experience.
• The ability to speak and understand the Inupiaq language is important and preferred.

 

Competency Requirement

ASRC values the competencies that enable individual and organizational success. The Company maintains an enterprise competency framework that outlines core and role-specific expectations across levels. Competency requirements and definitions are reviewed periodically and may evolve to reflect business needs. Employees are expected to demonstrate the competencies applicable to their role as maintained by Human Resources and their business unit.

 

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

 

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, climb or balance.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.   Specific vision abilities required by this job includes the ability to adjust focus.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The work environment is in a busy office setting.  The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions and may be required to travel in small and large commercial aircraft.

Equal Opportunity and Policy Statement:

Why Petrostar is Different

 

Purpose-Driven Work: Every day, Petro Star employees help fuel Alaska's economy and infrastructure. From supporting military readiness and aviation operations to delivering energy solutions to remote communities, your work directly contributes to keeping Alaska moving.

 

Safety-First Culture: Safety is at the core of everything we do. We are committed to maintaining the highest standards of environmental stewardship, operational integrity, and workplace safety while empowering employees to take ownership of safe and responsible operations.

 

Career Growth Opportunities:

• Professional development and technical training programs
• Mentorship from experienced industry leaders
• Opportunities for advancement across refinery, operations, engineering, maintenance, commercial, and corporate functions
• Continuous learning and career development support

Industry Leadership & Stability:

• Alaska’s only locally owned and operated petroleum refining and marketing company
• 40+ of experience serving Alaska's energy needs
• Backed by the strength and stability of ASRC, one of Alaska's largest and most successful companies
• Critical supplier to military, aviation, commercial, and rural markets throughout Alaska

Total Rewards

At Petro Star, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.

Financial Security:

• Competitive salaries with performance-based opportunities
• 401(k) retirement plan with company matching contributions*
• Employee referral bonus opportunities

Health & Wellness:

• Comprehensive medical plan options through the Federal Employee Health Benefits (FEHB) Program*
• Dental and vision insurance options*
• Employee Assistance Program (EAP) for employees and their families
• Supplemental insurance offerings including life insurance, disability coverage, AD&D, accident insurance, critical illness insurance, hospital indemnity, legal services, identity theft protection, and pet insurance*

Professional Development:

• Leadership development programs
• Technical and professional skills training
• Mentorship and career advancement opportunities

* Benefit eligibility varies by position, employment status, and work location. Specific benefits for this role will be discussed during the hiring process.

 

Petro Star Inc., a division of ASRC, is a drug-free workplace and pre-employment drug testing is part of the hiring process. 

 

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, age or any other legal protected status.  EOE:  M|F|D|V EEO Poster 

 

Petro Star Inc. is the refining division of Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act. 

 

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law. 

 

If you require assistance or a reasonable accommodation during the application process, please contact us at

asrchr@asrc.com

.