ASM - VW Assistant Service Manager

Hiring Top Talent, Hardworking, Reliable, Organized Individual!

Antwerpen Volkswagen

8065 Ritchie Hwy

Pasadena, MD  21122

Contact Mike Williams (GM)

410-905-5046

Full-time (32K–150K a year)

If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) …WE WANT, YOU!___________________________________________________________________________

             Job highlights                                                                      

• Expand your Horizons                                                       
• New Opportunities Await                                                   
• Growing with you                                                                 

Benefits

• Medical, Dental, Vision, Disability insurance and more
• Sick time available upon hire
• Vacation after 1 year
• 401(k) plan

Qualifications

- Previous experience as a Service Advisor is REQUIRED- Strong knowledge of automotive repair and maintenance procedures- Excellent communication and interpersonal skills- Ability to multitask and prioritize in a fast-paced environment- Proficient in using computer software for service writing and invoicing- Detail-oriented with strong organizational skills

- Listen to customers’ concerns accurately

- A valid driver’s license

Responsibilities

- Greet customers and provide excellent customer service- Listen to customer concerns and accurately document them- Perform vehicle inspections and recommend necessary repairs or maintenance- Prepare accurate estimates for repairs and services- Communicate with technicians to ensure timely completion of work- Keep customers informed about the status of their vehicles- Up sell additional services or products as appropriate via our Menu- Process customer payments and maintain accurate records- Maintain a clean and organized work area