ASC Service Coordinator (FWS) - 2026 - 2027

University of La Verne

  • La Verne, CA
  • 4 days ago
  • $16.90 Per Hour

Highlights

During their shifts, Service Coordinators manage the ASC email account, answer the phone, ensure all appointments are running smoothly, monitor student employee presence in the space, and perform special projects such as organizing supplies, performing class visits, assisting ASC professional staff, and anything else to ensure effective ASC operations and customer service. The Academic Success Center (ASC) provides academic support across all majors and disciplines with the goal of helping students become engaged, self-sufficient learners who are confident in their abilities to reach their goals.

Numbers & Facts

LocationLa Verne, CA

Description

Request to Recruit Information

Position Recruitment Information

Job Title ASC Service Coordinator (FWS) - 2026 - 2027 Student Position Type Federal Work Study Appointment Type Part-Time FTE Work Schedule

Work schedule varies; a minimum of 8hrs per week is required.

Department Manager Hiring Manager Savannah Garcia Number of Vacancies Multiple

Position Summary Information for Announcement

University Overview

Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university-it's a home for passionate individuals like you.

At the University of La Verne, we embody four core values that set us apart-Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you're fueled by these principles and are eager to make a meaningful impact, your journey begins here.

With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.

Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!

Diversity Statement

The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.

Job Description Summary

The Academic Success Center (ASC) provides academic support across all majors and disciplines with the goal of helping students become engaged, self-sufficient learners who are confident in their abilities to reach their goals. ASC Service Coordinators work to provide an approachable, nurturing environment within the Academic Success Center. Their goal is to ensure all visitors feel welcomed, supported, and aware of ASC services provided for the campus community. During their shifts, Service Coordinators manage the ASC email account, answer the phone, ensure all appointments are running smoothly, monitor student employee presence in the space, and perform special projects such as organizing supplies, performing class visits, assisting ASC professional staff, and anything else to ensure effective ASC operations and customer service.

Specific Duties

  • Monitor ASC Tutoring and Academic Coaching scheduling and appointments, ensuring appointments are booked appropriately and running smoothly
  • Answer the ASC phone line and respond to and monitor the ASC email account, performing customer service for the ASC. In addition, point visitors to the correct professional staff members and/or units within the shared suite (Academic Advising, Admissions).
  • Ensure that student employees are on time for their shifts and appointments, are in the correct spaces, and are working on their deligated tasks. Track and report late arrivals and/or no shows using established departmental procedures.
  • Organize, clean, and monitor the ASC space, including the ASC supply closet. Perform inventory of supplies and make recommendations for supplies that need to be purchased.
  • Perform other duties as assigned by the Director and/or ASC professional staff

Minimum Qualifications

  • Communication skills: interact effectively with others, both written and verbally
  • Excellent interpersonal and conflict resolution skills.
  • Project management skills and accountability

Preferred Qualifications

  • Familiarity with services offered by the Academic Success Center.

Benefits Summary

Employees are eligible for the following benefits:

One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.

University of La Verne Defined Contribution Retirement Plan - can contribute employee voluntary contributions, excluding wages derived from federal work study funds.

In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.

Covered under the University of La Verne Workers Compensation Insurance.

Location La Verne Main Campus If Other, please specify. Physical Demands Summary

The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally.

Do the essential functions of this job require lifting? No If yes, list maximum weight and duration Describe work environment

Hiring Pay Rate

Hourly Rate $16.90

Posting Detail Information

Posting Number 2024-251546SE Special Instructions to Applicants Open Date 06/02/2026 Close Date 12/31/2026 Open Until Filled Yes Quick Link https://laverne.peopleadmin.com/postings/15399

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • How did you hear about this employment opportunity?
  • HigherEdjobs.com

  • AcademicCareers.com

  • University of La Verne Website

  • Referred by University of La Verne Employee

  • Other

  • Major / Degree Program?

(Open Ended Question)

  • Anticipated Graduation Date?

(Open Ended Question)

  • What talent and skills would you bring to this position?

(Open Ended Question)

  • How much Federal Work Study funding did you recieve?

(Open Ended Question)

Applicant Documents

Required Documents

  • Resume
  • Cover Letter

Optional Documents

  • Transcripts
  • Letter of Recommendation 1
  • Letter of Recommendation 2
  • Letter of Recommendation 3

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