Area Technical Manager- EUTS

Area Technical Manager- EUTS

Salary

$59,899.00 - $70,470.00 Annually

Location

Main Campus - Orem

Job Type

FT Exempt Salaried Staff

Job Number

FY2706709

Division

VP Digital Transformation/CIO

Department

End-User Technology Support

Opening Date

10/15/2026

Closing Date

10/29/2026 11:59 PM Mountain

First Review Date

10/22/2026

Required Documents Needed to Apply

Resume

Applicant Support

1-855-524-5627

Support@schooljobs.com

Required Licenses or Certifications

Current A+, CNA, CNE, MCP, MCSE, CCNA, or other industry-recognized certification applicable to the essential functions required

• Description
• Benefits
• Questions

Position Announcement

Utah Valley University is seeking an Area Technical Manager to lead technical support services for an assigned college or support area. Working under the direction of the EUTS Director, this position manages a team of at least four part-time employees responsible for diagnosing and repairing end-user workstations. The role requires in-depth knowledge of network topologies and protocols, as well as experience with Active Directory and authentication systems. Responsibilities include assisting with strategic technology planning and managing the inventory, maintenance, and oversight of computers and related equipment, including workstations, laptops, printers, and scanners. This is an excellent opportunity for a technology professional to combine technical expertise, team leadership, and resource management while ensuring reliable technology support for UVU's campus community.

Summary of Responsibilities

• Team Leadership: Responsible for hiring, firing, training, and performance management of department technical personnel. Mentor the technical team, ensuring their training aligns with their roles and responsibilities. Monitor and review the performance of team members, providing guidance and feedback as needed.
• Strategic Technology Planning: Analyze current and future technology needs for the assigned support area/college. Assist in the development of goals and objectives, standards, policies, and procedures to support technology at UVU and within the support area/college. Coordinate efforts within the EUTS IT team to deliver seamless support services. Monitors the institutional intranet system within the support area/college to ensure its effectiveness.
• Technical Support: Manage technical support services within the support area/college professionally and efficiently for users. Ensure that technology issues are resolved promptly and effectively. Responsible for helping and giving guidance to individuals, teams, or organizations experiencing technical issues with hardware, software, or digital systems. Maintains a substantial inventory of computers and associated equipment with end-user technology, which includes workstations, laptops, printers, scanners, etc
• Stakeholder Engagement: Meet with students, academic departments, chairs, and deans to understand their technological needs. Collaborate on strategies to best support these needs.
• Professional Development: Attend conferences, workshops, and training sessions to stay updated on industry best practices. Maintain an up-to-date library of relevant publications, resources, and training materials. Other duties as assigned.

Qualifications / Licenses / Certifications

• Graduation from an accredited college or university with a bachelors degree in a related field and 2+ years experience related to the Summary of Duties or a combination of education and/or experience totaling 6+ years.

Licenses or Certifications

• Current A+, CNA, CNE, MCP, MCSE, CCNA or other industry recognized certification applicable to the essential functions required.

Knowledge / Skills / Abilities

Knowledge

• Thorough knowledge of information technology in an educational environment.

• Understanding of how to best support technology customers, including students, faculty, staff, and administrators.

• Familiarity with higher education leadership.

• Understanding of administrative computing, instructional technologies, ERP software solutions, student labs, and information security.

Skills

• Strong leadership and supervisory skills.

• Effective communication and interpersonal abilities

• Effective problem-solving skills to identify

Abilities

• Ability to lead and manage IT staff and cross-functional teams effectively.

• Capacity to prepare and present ongoing projects and product documentation.

• Discretion and independent judgment in making significant decisions.

• Providing mentorship and guidance to team members for their professional growth.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.

Highlights from Utah Valley University's benefits package include:

• Medical network and plan options with low employee premiums
• Employer HSA contribution for those that elect the university's High-Deductible Health Plan
• Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
• Dental and vision plan options
• Incentivized wellness program
• Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
• Employee Assistance Program (EAP)
• 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
• Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
• Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit https://www.uvu.edu/peopleandculture/benefits.

01

Do you meet the required qualifications as outlined: Graduation from an accredited college or university with a bachelors degree in a related field and 2+ years experience related to the Summary of Duties, or a combination of education and/or experience totaling 6+ years?

• Yes
• No

02

What is your highest level of education?

• High School or equivalent
• Associates
• Bachelors
• Masters
• Ph.D.
• Ph.D. (abd)
• Juris Doctorate

03

How many years of experience do you have in this type of position?

• <1
• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8+

04

Which of the following current, industry-recognized certifications do you hold? (Select all that apply.)

• A+
• CNA
• CNE
• MCP
• MCSE
• CCNA
• Other industry-recognized certification relevant to the essential functions of this position
• None of the above

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu